JOB TITLE: Scheduling Coordinator
SCHEDULE: 32-36 hours/week
6 Days per week
COMPENSATION:
$4/hour - 2 weeks training
$5/hour - 2 weeks to 6 months
$6/hour after 6 months
ABOUT US:
We're a family-owned and operated kitchen, bath, and flooring remodeling company located in Southern California. We've been in business for over 40 years and are looking for the right people to join our growing team!
Our mission is to improve people's lives by transforming their surroundings and providing a fun, hassle-free remodeling experience.
Do you want to start your career Start here.
JOB DESCRIPTION:
This role will be responsible for maintaining an efficient, productive, professional, and organized environment.
In this role, you will need to be a motivated leader with a positive attitude and management experience. You will directly supervise the business line, department leaders and administrative staff.
IDEAL CANDIDATE:
- Excellent ENGLISH communication skills
- SALES background is a MUST
- Reliable and fast internet connection
- Headset (with clear sound input and output) and Laptop
- Positive Energy
- Enthusiastic
- Goal oriented
- Team player
RESPONSIBILITIES:
- Follow our routine and procedures
- Learn & execute our scripts
- Answer inbound and make outbound calls for booking and scheduling appointments
- Ensure consistent delivery of high-quality customer service
REQUIREMENTS:
- Excellent English communication skills both verbal and written
- Minimum 12 years of sales experience (B2C preferred)
- Proven ability to follow scripts and handle inbound/outbound calls
- Strong customer service background with a focus on quality and consistency
- Ability to work independently in a fast-paced, remote environment
- Reliable high-speed internet connection
- Own working laptop/PC and noise-cancelling headset
- Positive attitude, strong work ethic, and a team-player mindset
- Goal-oriented with the ability to meet or exceed performance targets
- Enthusiastic, energetic, and adaptable to change
- Strong time management and organizational skills
BENEFITS:
- Spiffs & Contests: Opportunity to earn Commission
- Weekly Pay
- Health Insurance Stipend
- Paid time off
- Paid holidays
- Paid Vacation
- Professional Development
- Individual and Team bonuses
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