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Job description
Responsible for addressing SAP functional issues to support the day-to-day operations of the business. Issues can be, but not limited to, L1 (How Tos, Navigation, Process), L2 (i.e Transactional Issues, standard or custom program issues).
Performs systems analysis/review/research and recommend options and relevant IT Solutions. Conducts research on IT technologies & processes to recommend solutions not covered in the current ERP system.
Works with business and other stakeholders to understand a business requirement and translate this business requirement into a blueprint process mapping in SAP.
Works together with Data Management Group & Data Owners to facilitate transactional testing of Master Data in SAP
Responsible for the following configuration and testing activities: System Configuration Setup Key Data Structure All types of System Testing as applicable (Unit testing/Regression Testing/End-to-End Testing/Volume Testing/Authorization Testing) UAT Support
Responsible for Documenting the following: Configuration Document Key Data Structure Functional Specification Document for custom requirements IT Test Document UAT Document
Conducts/Facilitates the following End-User Activities End-User-Training Walkthroughs
Ensures compatibility and interoperability of custom applications; Articulates Functional Specification Document/Design to programmer and ensures programmer's activity is completed based on agreed schedule.
Works together with external AMS Team for any issue with standard or custom applications requiring the latter's engagement. Works with the ERP team in the implementation of new SAP modules.
Job ID: 136923449