Location: Manila Philippines
Work Mode: Hybrid, Client Premises, 24 x 5, shift on rotation
Nationality: Philippines Citizen
Job Summary
We are looking for an experienced SAP SD Consultant (ECC) to support and enhance OrdertoCash (O2C) processes in an FMCG environment. The role is part of an AMS (Application Management Services) engagement, focusing on incident resolution, change requests, and continuous improvement of SAP SD processes while collaborating with crossfunctional teams and global business stakeholders.
Primary Functional Skills – SAP SD
Order Management
- Expert configuration of Sales Document Types, Item Categories, and Schedule Line Categories
- Strong exposure to FMCG scenarios such as Rush Orders, Returns, and Consignment
Pricing & Revenue Management
- Indepth knowledge of Condition Technique
- Configuration of Pricing Procedures, Condition Types, and Access Sequences
- Ability to handle complex discounts, rebates, and promotional pricing
Shipping & Logistics
- Strong functional understanding of Delivery Processing
- Experience with Picking & Packing logic
- Knowledge of Route Determination and Shipping Point Determination
Billing & Invoicing
- Expert configuration of Billing Types
- Handson experience with Copy Control
- Credit/Debit Memo processing
- Integration with FIAR (Accounts Receivable)
Master Data Management
- Comprehensive management of:
- Customer Master
- Material Master
- Sales Area views
- CustomerMaterial Info Records
Availability Check (ATP)
- Functional understanding of Basic ATP
- Knowledge of Transfer of Requirements (TOR) to ensure accurate product availability
Credit Management
- Configuration and support of Basic Credit Management
- Integration with Financial Accounting
Key Responsibilities (AMS Context)
Incident Management
- Lead resolution of Tier2 and Tier3 SAP SD incidents
- Ensure minimal disruption to business operations
- Adhere to defined Service Level Agreements (SLAs)
Change Request (CR) Management
- Translate FMCG business requirements into Functional Specifications (FS)
- Lead configuration, unit testing, and User Acceptance Testing (UAT)
Problem Management
- Perform Root Cause Analysis (RCA) for recurring O2C issues
- Implement permanent functional fixes or process improvements
Integration Support
- Work closely with MM, FI, PP, and WM teams
- Support endtoend integration for:
- Stock Transfer Orders
- ThirdParty Logistics (3PL) scenarios
Business Advisory
- Act as a trusted advisor to global business users
- Recommend SAP best practices to simplify sales processes and improve order fulfillment
Documentation
- Maintain uptodate:
- Functional documentation
- Configuration rationales
- User training manuals for the global template
Preferred Skills & Qualifications
- SAP Certified Application Associate – Sales and Distribution
- Basic knowledge of S/4HANA Sales and Fiori applications
- Familiarity with EDI / IDoc monitoring and troubleshooting (sales orders, invoices)
- Basic understanding of ABAP debugging to assist in technical issue analysis
Industry
- FMCG experience preferred
