The SAP SD Consultant is responsible for facilitating the implementation, support and upgrade of SAP SD module with strong knowledge of Order creation to Billing process.
Perform detailed analysis of complex business process requirements and provide appropriate system solutions; identify, interpret, validate, and document customer requirements
Facilitate workshops to collect business requirements
Map client business requirements, processes and objectives; develops necessary product modifications to satisfy clients needs.
Design, customize, configure and testing of SD processes and modules.
Identify gaps, issues and work around solutions.
Act as liaison with client for troubleshooting: investigate, analyze, and solve software problems.
Handle changes or emergency transports as needed for high priority issues;
Document functional designs, test cases and results.
Proactively identify and propose business process and/or system enhancements
Provide consulting services on both new implementations and existing support projects
Act as a liaison between the business functions and the technical team.
Provide ad-hoc training and user support as required
Work self-directed and independently; may act as subject matter mentor to more junior members
Requirement:
Ability to work under pressure and handle crunched timelines
Excellent verbal/written communication, collaboration, analytical and presentation skills to lead an environment driven by customer service and team work
Must be able to set goals and participate in strategic initiatives for a team; and foster the development of high performance teams and interface with all levels of the organization.
Consistently engage with the clients, interpret their requirements, staff projects while managing the communication flow throughout
Excellent attention to details, ability to multitask, and effective time management skills
Excellent Communication Skills
Experience in a Professional Services or Distribution company is an asset
Ability to understand business processes from a customer perspective
Must be results oriented, and demonstrate a can-do attitude
