We are currently looking for a Salesforce Marketing Cloud Consultant to join our Data Marketing practice. You will become part of the Asia Salesforce practice and work on projects comprising a multidisciplinary team of members engaged in a range of Salesforce projects across different business verticals.
The Salesforce Marketing Cloud Consultant supports pre-sales activities, end-to-end implementation delivery, and run activities (campaigns, AMS, and user support). This includes developing a comprehensive understanding of the Client's requirements and,based on Salesforce product expertise and best practices, designing and delivering a robust Salesforce solution that meets/exceeds requirements and supports the business objectives
Responsibilities
- Conduct workshops with the clients (gathering requirements, demos, reviews, etc)
- Capture, understand, and analyse client user requirements and objectives
- Performs As-Is and Fit/Gap analyses to align the Salesforce technology's offerings and capabilities to the Client business needs and advises the client on solution options/offerings
- Require hands-on implementation work for the clients (configuration)
- Design and conceptualize business solutions to support client needs
- Engage the internal implementation team on client requirements, solution design, build, testing, and solution delivery
- Develop and deliver documentation deliverables across the project phases (BRD, FSD, Test cases, Training material,s etc.)
- Conduct testing and training on the implemented solution
- Forging trusting relationships with team members and client stakeholders
- Providing support in a pre-sales capacity (demos, proposals)
- Continually improve on Salesforce product knowledge and expertise: Marketing on core platform, Data Cloud, Loyalty, and Personalization
Profile
- At least 4-6 years of relevant working experience
- Salesforce Marketing Cloud Certifications is a must-have
- Experience in Marketing operations and/or analytics preferred
- Good analysis, critical thinking, and solution designing skills with a foundation in core marketing principles and practices
- Deep functional expertise in applications on the Salesforce Marketing Cloud platform
- Must have experience and knowledge in coding AMP scripting and SQL
- Effective presentation and communication skills (written and oral)
- Knowledge and experience in Salesforce.com consultancy required
- Working experience and knowledge in the related IT field is expected for this position, preferably in: Consulting, Project Management, CRM, Cloud technologies
- Highly motivated, resourceful, and success-oriented
- Able to work in a multi-disciplinary, multi-cultural, and multi-geolocation team
- Salesforce Sales, Service Cloud Certifications are good to have
- Travel and overseas posting for mid-to-long term to be expected
What we offer;
- Competitive Salary Package in the Market
- 10 Sick Leave
- 18 Paid Time Off
- HMO on Day 1 (plus up to 3 dependents)
- Yearly Appraisal
- Life, Accidental Insurance
