Salesforce AI Specialist

SALESFORCE AI SPECIALIST

Pasig City, Metro Manila

Night Shift | Onsite | Full-time

If you enjoy solving complex technical problems and turning AI capabilities into real business outcomes, this role is for you. Join our team supporting customers across the AI lifecycle, where you'll optimize prompts, manage guardrails, and ensure Salesforce and Agentforce environments remain stable and high-performing.

ABOUT ACQUIRE INTELLIGENCE

At Acquire Intelligence, our mission is to help businesses work smarter.

We bring together the best people, efficient processes, and automation to help companies grow faster and operate with confidence. Our purpose is to simplify how businesses work, improve performance, and drive meaningful change across the globe. If you're passionate about making a real impact through innovation and collaboration, Acquire Intelligence is the place to grow your career.

A SNAPSHOT OF YOUR ROLE

As a Salesforce AI Specialist, you will manage and optimize AI-powered workflows within Salesforce and Agentforce environments to ensure performance, stability, and alignment with business objectives. This role blends technical problem-solving, AI lifecycle management, and cross-functional collaboration to deliver measurable operational impact.

WHAT YOU'LL DO

• Manage the full AI lifecycle for assigned customer environments, including prompt optimization, output tuning, and configuration governance
• Monitor AI performance and drift while maintaining guardrails and configuration baselines
• Conduct technical reviews and performance analysis to ensure optimal AI operation within Salesforce environments
• Diagnose technical issues across Salesforce configurations, including Apex, Flows, and Lightning components
• Collaborate with internal engineering and customer teams to implement enhancements and maintain system reliability
• Lead technical success reviews with stakeholders to evaluate outcomes, optimization opportunities, and roadmap improvements
• Maintain clear documentation for configurations, operational procedures, and system updates
• Provide technical troubleshooting and guidance on Salesforce automation and AI configuration

A BIT ABOUT YOU

• Experience working with Salesforce in a technical role such as Solutions Engineering, Technical Support, or Customer Success Engineering
• Hands-on experience with Salesforce components including Apex, Flows, Lightning Web Components, or custom configurations
• Strong understanding of Salesforce data models, integrations, and automation frameworks
• Experience working with AI systems, prompt engineering, or machine learning outputs
• Strong analytical and troubleshooting skills
• Ability to communicate technical concepts clearly to both technical and non-technical stakeholders
• Strong documentation discipline and organizational skills

WHY JOIN THE A-TEAM

Come for a career, stay for the fun!

Here's what's waiting for you:

• HMO coverage for you and your family
• Epic Yearly Kick-Off Parties with major giveaways
• Recognition through our Value Awards — we celebrate your wins
• Real career growth with opportunities for internal promotions
• Meaningful work with talented and supportive teams

Your future matters:

• 900+ internal promotions every year
• Access to 2,700+ leadership training courses

Extra rewards along the way:

• 14th Month Pay after 5 years of continuous service
• Employee Referral Program — earn up to ₱42,000 per successful hire

Enjoy work-life balance:

• 24 Paid Time-Off (PTO) Credits annually, with leave credits convertible to cash
• Paid Birthday Leave — celebrate your day your way

WHAT WE VALUE

We're proud of our diverse global team, all working in a collaborative environment and happy to share these common values:

• Curious and Clever: Smart questions spark smart solutions
• Entrepreneurial Energy: Think like an owner. Solve like a founder
• Fast with Intent: We move fast and deliver real results
• Laugh and Learn: We don't take ourselves too seriously, just our results

What are you waiting for Come for a career, stay for the fun!