About The Role
We are looking for a motivated and detail-oriented
Salesforce Administrator to manage and optimize our Salesforce platform. You will work closely with sales, marketing, and operations teams to ensure our CRM is efficient, user-friendly, and aligned with business needs. This role is ideal for someone with strong technical skills, problem-solving abilities, and a passion for improving business processes.
Key Responsibilities
- Manage and maintain the Salesforce platform, including configuration, workflows, and custom objects.
- Provide user support, training, and documentation to ensure proper adoption of Salesforce tools.
- Create and manage reports, dashboards, and data analytics to support business decision-making.
- Troubleshoot and resolve system issues in a timely manner.
- Collaborate with stakeholders to gather requirements and implement enhancements.
- Ensure data integrity, compliance, and best practices for CRM processes.
Qualifications
- 2+ years of experience as a Salesforce Administrator or in a similar role.
- Salesforce Administrator Certification (ADM 201) is preferred.
- Strong knowledge of Salesforce CRM, including workflows, process builder, reports, dashboards, and security settings.
- Excellent analytical, problem-solving, and communication skills.
- Ability to manage multiple tasks and priorities in a fast-paced environment.
- Experience with Salesforce Lightning and integrations is a plus.
What We Offer
- Competitive compensation package
- Career growth and development opportunities
- Flexible work arrangements
- Collaborative and supportive work environment
