Job Title: Sales Support Assistant
Company: GOTEAM
Location and Workplace: Office Set-Up (HQ in Cebu City)
Shift Schedule: Day Shift
Salary: Up to PHP 35,000 depending on experience
Summary: The Sales Support Assistant will work under the instruction of a Support Specialist, managing high volume tasks and supporting various operational processes to drive client engagement and improve service efficiency.
About The Job
Key Duties:
- Assistants will work under the instruction of a Support Specialist.
- Execute high volume tasks while following multiple support processes.
- Provide application support and perform bank follow-up activities.
- Manage renewal support and renewal email communications.
- Generate commission reporting for won opportunities.
- Update CRM products, opportunities, and profiles for the team.
- Assign compliance evidence.
- Acquire and arrange data for reporting.
- Conduct outbound calls for client engagement, appointment setting, and opportunity identification.
- Identify potential client opportunities through proactive conversations (sales element).
Skills And Experience
Essential Skills:
- Understanding of outbound sales processes and ability to make 200+ calls per week, identifying potential opportunities through proactive conversations.
- Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and CRM software; Experience with data entry and database management.
- Strong organizational skills with the ability to prioritize tasks effectively in a high-volume environment.
- Excellent verbal and written communication skills for client interactions and email correspondence.
- Strong attention to detail and ability to ensure accuracy in reporting and documentation.
- Ability to think critically and address issues proactively within support processes.
- Strong customer service orientation with an ability to engage clients professionally.
- Ability to work collaboratively with team members and support specialists.
Qualifications
- Strong background in Australian mortgages and insurance.
- Bachelors degree or equivalent experience in Business Administration, Communications, or a related field.
- Previous experience in a support or administrative role, preferably in a customer service or sales environment.
Your Benefits
- We dont just give you a laptop, we give you an extra monitorbecause two screens are better than one.
- Youll get HMO coverage from day onenot just for you, but also for a dependent (yup, private room benefits included).
- Ever needed legal or financial advice Well, now you and your family can access iton us.
- Salary finance platform for personal loans, because were here to help you, even with the tough stuff.
- P1,000,000 life insurance coveragebecause weve got your back.
- Leave credits above industry standards, including additional client-specific leave entitlements.
- The little things Weve got you covered: welcome gift, monthly lunch with CEO updates, talent nights, gratitude celebrations, and more.
- And yes, how does a trip for two to Bali sound Referral bonuses can take you there.
Your Familys Benefits
- Mental health support for your family, 24/7, because we care about them too.
- Preventive care like health education, diet counseling, and wellness sessionsavailable for four family members.
- Free telemedicine for your family, because we know life doesnt wait for appointments.
- Personal invites to family events, with prizes up for grabsbecause life is about more than just work.
About Us
Company Name: GOTEAM
Achievements
- Consistently raising the bar in employee engagement with an 85% scoreleaving the global average of 23%, the US average of 33%, and even best practice organizations at 70% in the dust.
- Certified as a Great Place to Work for four years runningbecause when youre great, you just keep proving it.
- Over 1,000 employees strong, with no plans to hit the brakes anytime soon.
Culture: At GOTEAM, innovation isnt just part of the jobits the job. We celebrate diversity, thrive on global perspectives, and create an environment where personal and professional growth isnt a perkits the norm. And that 85% employee engagement score Its proof that were not just ahead of the packwere redefining the pack.
Mission: Our mission is bold and simple: provide 100,000 people with free AI certification through the Vjal Institute, fueling the future of innovation.
Location: Headquartered in the Philippines, with ambitious plans to expand globally by 2025.
Work Set-up
Office
