The Export Sales Representative oversees and manages the sales operations for international markets. This role ensures timely order processing, compliance with export regulations, coordination with logistics, and achievement of sales targets. The position also involves maintaining strong relationships with overseas clients and distributors, ensuring customer satisfaction, and identifying opportunities for market expansion.
- Supervise and manage daily export sales operations for food products.
- Ensure all export transactions comply with international trade regulations, food safety standards, and country-specific requirements (e.g., FDA, Halal, HACCP, ISO).
- Coordinate with production, QA/QC, and logistics teams to ensure timely and accurate order fulfillment.
- Prepare export documents such as commercial invoices, packing lists, certificates of origin, health certificates, and other regulatory documents.
- Develop and maintain strong relationships with international customers, distributors, and agents.
- Monitor sales performance, prepare forecasts, and analyze market trends to identify growth opportunities.
- Handle pricing negotiations and ensure competitive yet profitable pricing structures.
- Resolve customer inquiries and complaints regarding product quality, shipment, and documentation.
- Conduct market research to identify new export markets and assess competitor activities.
- Educational Qualifications: Bachelors degree in Business, Marketing, or a related field.
- Experience Level: 1-3 years of experience in sales roles.
- Skills and Competencies: Proficient in sales support and management; strong relationship-building abilities.
- Working Conditions: Office environment with possible remote work options.
- Qualities and Traits: Excellent communication skills, self-motivated, and results-oriented.
