Sales Representative

Job Summary:

Key responsibilities

• Manage inbound and outbound sales calls for existing accounts and new customer acquisition

• Prepare and deliver accurate, timely quotations using the client's ERP system

• Effectively negotiating pricing, payment terms, and sales conditions

• Provide dedicated pre-sales support and thorough post-sales follow-up

• Regularly engage with customers to strengthen long-term relationships

• Conduct proactive telemarketing campaigns to warm and cold leads provided via CRM

• Achieve defined monthly and quarterly sales quotas, consistently meeting KPIs related to call volume, conversion rates, and customer satisfaction

• Collaborate closely with other teams to escalate and resolve complex customer issues and provide valuable feedback for product improvement

• Develop a deep understanding of our products and services, ensuring familiarity with all key features and functionality, to effectively address customer queries Qualifications & Desired Skills

• Must have at least 1 year of strong sales experience

• Preferred B2B experience, with a proven track record in selling a wide range of products and services, ideally across large catalogs in the US market.

• Background in the medical/healthcare industry is preferred but not required

• Excellent communication skills, both verbal and written.

• Strong negotiation abilities with experience in pricing, delivery processing, and closing sales.

• Proven ability to build and maintain long-term client relationships and partnerships.

• Experienced in both outbound and inbound sales calls, driving revenue through effective customer engagement.