About Shore360:
Shore360 is a 100% Australian-owned BP firm based in the Philippines, providing customized staffing and administrative support for international companies, handling recruitment, HR, IT, and office facilities so clients can focus on core business, offering transparent pricing, dedicated teams, and flexible setups.
Roles And Responsibilities
- Process and manage sales orders from receipt through delivery.
- Coordinate with production, finance, and logistics/supply chain teams to ensure smooth order fulfillment.
- Resolve order discrepancies, delays, and internal coordination issues.
- Prepare and maintain sales reports, forecasts, KPIs, and dashboards.
- Manage lead processes, including qualifying incoming leads, allocating to partners, and coordinating with Business Development Managers.
- Handle and manage sales-related calls and customer inquiries.
- Assist with quotations, proposals, and sales documentation.
- Respond to customer inquiries regarding order status, product details, and delivery timelines.
- Maintain and update customer and partner information in the CRM.
- Ensure data accuracy to support sales and reporting activities.
- Identify and implement improvements to sales operations processes.
- Collaborate cross-functionally to streamline workflows and reduce bottlenecks.
- Ensure compliance with company policies and procedures.
- Manage contracts, agreements, and sales documentation securely.
- Liaise with customers and internal teams on post-sales coordination and issue resolution.
Required Experience
- Experience in sales operations, sales administration, or order management roles.
- Background working with cross-functional teams such as sales, finance, and logistics.
Minimum Qualifications
- Strong organizational, multitasking, and time management skills.
- High attention to detail and accuracy.
- Strong communication and coordination skills.
A Successful Candidate Must Have
- Customer-focused mindset with strong problem-solving abilities.
- Ability to manage multiple priorities in a fast-paced environment.
- Interest or passion for the renewable energy sector.
Proficient With
- CRM systems and sales databases.
- Sales reporting tools, dashboards, and KPI tracking.
- Microsoft Excel and reporting tools.
Experience Advantage
- Experience in renewable energy, energy storage, or technical product environments.
- Background in process improvement or sales workflow optimization.
Shore Xtra Perks
- Day 1 HMO Coverage
- Attendance Bonus Earn up to 5,000 every pay run for consistent, perfect attendance.
- Fixed Weekends Off Enjoy a guaranteed work-life balance with Saturdays and Sundays off.
- Unlimited Barista Coffee all shift long
- Free Parking & Shuttle
- Premium Game Lounge Relax and recharge in our dedicated on-site recreational zone
- Join our Social Passion Clubs to connect with like-minded peers and bring your whole self to work every day: Photography Club, Dance Club, Fitness Club, Book Club, Music Club
- Engaging Monthly Events Experience a vibrant culture with regular team activities and celebrations with amazing prizes and rewards
- Referral Incentives Get rewarded for bringing top talent to the team via our referral program.
- Statutory Benefits: Maternity, Paternity, and Solo Parent Leaves, Magna Carta for Women, OT, and Premium Pays
