About the Role: This position will manage and lead a variety of initiatives to drive business excellence and customer satisfaction. Such initiatives include sales process optimization, demand forecasting, analysis, and reporting, sales funnel management, continuous improvement, and Salesforce administration. This position is crucial to the APAC region and requires leadership and decision-making skills related to the timely analysis and reporting required to support business decisions and reporting to Executive Leadership.
Responsibilities:
- Proactively manage, analyze, coordinate, and communicate monthly and forward-looking sales forecast data.
- Ensure linkage between functions that support sales forecast (Sales, Demand, Supply, Order Fulfillment, Finance, Marketing).
- Sales Forecast and performance analysis and reporting (Sales Forecast accuracy & productivity metric improvements)
- Revenue forecast tracking including (BTR, Equipment backlog and services)
- Bookings/Revenue annual plan preparation
- Track and facilitate Growth Strategy initiatives
- Sales Force Management (Reports/Dashboards, New accounts/Update approval)
- Analyze pipeline and facilitate faster-moving sales funnel
- Analyze CRM
- Collect metrics to consolidate and refine bookings forecast.
- Collect metrics on NPS and other customer satisfaction metrics.
- Audit Lean: minimize overlap / lean business
- Management of the Salesforce process used in each region
- Enhance sales conversion rates.
- Prepare Sales Reporting
- Organize Monthly Regional Sales meetings with CEO/VP
- Other duties as assigned.
Qualifications & Competencies:
- Degree in Business Administration, Sales, Marketing, or related field
- 5-8 years minimum experience in Sales Operations, Sales management, or related field
- Experience in CRM systems, data analysis and sales forecasting
- Demonstrated experience in strategic planning, process improvement and implementing sales strategies
- Proficiency in CRM software Salesforce or other sales automation tools
- String analytical skills with the ability to interpret sales performance metrics and translate into actionable insights
- Familiar with sales forecasting methods, sales analytics, and pipeline management
- Organizational and time management skills
- Problem-solving skills and the ability to adapt to changing business environments
- Attention to detail, strong focus on accuracy and efficiency and time management skills
- Excellent communication skills, both written and verbal, with the ability to collaborate across departments
