Sales Manager

Job Summary

The Sales Manager is responsible for driving hotel revenue through effective sales strategies, business development, and account management. The role leads the Sales team in achieving room, banquet, and overall revenue targets while maintaining strong relationships with corporate accounts, travel agencies, and business partners.

Key Responsibilities

• Develop and implement sales strategies to achieve room, banquet, and overall revenue targets.
• Lead, coach, and monitor the Sales team to achieve individual and departmental KPIs.
• Develop new business and maintain strong relationships with corporate accounts, travel agencies, tour operators, and key partners.
• Manage client presentations, property inspections, negotiations, proposals, and contract closures.
• Handle and develop key accounts, group bookings, events, and long-stay business.
• Collaborate with Revenue, Reservations, Marketing, and Operations teams to maximize occupancy and revenue.
• Monitor market trends, competitor activities, and business opportunities.
• Prepare sales forecasts, reports, and performance updates for management.
• Represent the hotel in sales calls, trade fairs, sales missions, and industry events.
• Ensure effective client relationship management and after-sales service to drive repeat business and customer loyalty.

Qualifications

• Bachelor's degree in Hospitality Management, Business Administration, Marketing, Tourism, or a related field.
• Minimum of 3–5 years of hotel sales experience, with at least 1–2 years in a supervisory or managerial role.
• Proven experience in corporate, group, banquet, and/or leisure hotel sales.
• Strong network of corporate accounts, travel agencies, and business partners is an advantage.
• Excellent communication, negotiation, presentation, and leadership skills.
• Strong knowledge of hotel sales practices and revenue generation.
• Proficient in Microsoft Office and hotel sales/CRM systems.
• Results-oriented, organized, and customer-focused.