Sales Manager

COMPANY DESCRIPTION

About CRIF

CRIF is a global leader in credit bureau, business information, and credit risk solutions. We elevate businesses to the next level with an expert blend of data and analytics. Through data-driven insights, we empower businesses to make confident, sustainable decisions across the credit lifecycle, while mitigating risk and fuelling growth.

Headquartered in Itay with more than 6,000 professionals worldwide, we operate in 39 countries across four continents. We have a strong presence in Asia with regional headquarters in Hong Kong SAR and Singapore, as well as offices in key cities including, Dushanbe, Hanoi, Ho Chi Minh City, Jakarta, Kaohsiung, Kuala Lumpur, Manila, Shanghai, Shenzhen, Taipei, Taichung, Tashkent, Tokyo and Zhongli.

JOB SUMMARY:

Under the direct supervision of the Head of Sales, the Sales Manager is in-charge of generating sales revenue from new clients through various sales activities such as prospecting, qualifying sales leads, actively conduct client calls, closure of accounts in a timely manner while ensuring that the customer relationship is strengthened through different marketing activities.

KEY RESPONSIBILITIES:

SALES AND BUSINESS DEVELOPMENT

- Responsible for the achievement of the monthly sales quota & client acquisition.

- Recommends and implements tactical plans for the achievement of monthly targets.

- Assist Head of Sales in creating and setting of the sales plan

- Understands the products and services and identify specific target audience per product or service.

- Maps out his/her weekly plan and presents it during Sales & Marketing Meetings.

- Identifies opportunities, new accounts & analyze customer's corporate profile.

- Actively set client calls or meetings with decision makers to present products and services per week.

- Identifies customer's needs & concerns at a functional level by intelligent probing.

- Propose a solution package that would address the customer's current business requirement and creates competitive advantage for the customer's business.

- Confirms with Head of Sales regarding the cost and proposed rates & changes thereof.

- Completes the IMS template prior or during the first inquiry.

- Ensures that client information are updated if needed.

- Capitalize the business value created for maximum mutual long-term business benefit.

- Prepares the Service Level Agreement and ensures that internal and external stakeholders understand and agree prior to start of the inquiry.

- Submits Reports to the Head of Sales in a timely manner.

- Execute marketing strategies to strengthen the relationship with the client.

- Enhance product knowledge by identifying how existing clients use D&B products and services as an example for their target audience.

- Objectively assess client concerns and propose possible solutions together with Operations.

- Coordinates with Customer Value Management Officer- Sales Support for administrative concerns related to account management.

- Monitors payment of respective accounts.

- Orients customers and suppliers as requested.

- Other tasks identified by management that needs to be implemented.

QUALITY MANAGEMENT

- Ensures that products and services are communicated appropriately to internal and external stakeholders.

- Suggests process improvement efforts, in order to ensure high and consistent standard of service of CRIF D-B Philippines, Inc.

- Responsible for verifying the accuracy of all information before processing or releasing to internal or external customer.

QUALIFICATIONS / REQUIREMENTS:

-Bachelor's Degree in Business, Marketing, Finance, or any related field.

-Minimum of 23 years of proven experience in B2B sales, account management, or business development.

-Strong background or understanding of financial products, business information, or data analytics preferred.

-Excellent communication, negotiation, and presentation skills in both written and spoken English.

-Strategic thinker with a high level of initiative, creativity, and problem-solving ability.

-Demonstrated ability to work independently and under pressure in a fast-paced environment.

-Results-driven with a strong sense of accountability and ownership.

-Highly organized, detail-oriented, and capable of managing multiple accounts simultaneously.

-Proficient in MS Office applications (Word, Excel, PowerPoint); CRM experience is an advantage.

-Up to date with market trends, emerging industries, and competitor activities.