Company Description Zoobook Systems LLC partners with behavioral health, mental health, and addiction treatment facilities to help grow monthly revenue, reduce expenses, and improve clinical outcomes. The team combines software development expertise with a deep understanding of operational and clinical processes in these settings. Zoobook focuses on enhancing efficiency, ensuring compliance with state and DMHAS regulations, and supporting facilities in overcoming audit challenges while securing documentation and revenue. Its Zoobook EHR platform is tailored for a range of service providers, including outpatient, inpatient, residential, and detox programs, delivering measurable improvements in care and operations.
Role Description The Sales Development Representative (SDR) is a full-time remote role responsible for identifying and qualifying new business opportunities for Zoobook Systems LLC. On a typical day, the SDR researches prospects in behavioral health, mental health, and addiction treatment markets, conducts outbound calls, emails, and social outreach, and schedules discovery meetings or product demos for the sales team. The role involves nurturing leads through consistent follow-up, maintaining accurate records in CRM tools, and collaborating with sales and marketing to refine messaging and outreach strategies. The SDR also gathers market feedback, helps improve targeting and positioning, and contributes to meeting pipeline and revenue goals.
Qualifications
- Candidates should possess strong Inside Sales and Lead Generation skills, including experience with outbound prospecting and qualifying opportunities.
- Candidates should possess effective Communication and Sales skills, with the ability to build rapport, listen actively, and present solutions clearly.
- Candidates should possess Business Development skills, such as identifying market opportunities, nurturing relationships, and supporting long-term growth.
- Candidates should be comfortable working in a remote, technology-driven environment and using CRM and sales enablement tools.
- Candidates should demonstrate goal orientation, resilience, and the ability to manage multiple leads and tasks in a fast-paced setting.
- Relevant experience selling SaaS or technology solutions, especially in healthcare or behavioral health, is preferred.
- An associate or bachelor's degree in Business, Marketing, Communications, or a related field, or equivalent practical experience, is beneficial.
