Sales Development Representative (SDR)

Sales Development Representative (SDR)

Location: Philippines

Schedule: Monday Friday | 9:00 AM 6:00 PM (U.S. Eastern Time) *May be flexible according to the time zone of the campaign being conducted.

About Spectra Management

Spectra Management is a global workforce solutions organization founded in 2001. The company partners with healthcare organizations, telehealth platforms, and service-based companies to deliver scalable operational support through dedicated international teams.

Spectra specializes in helping organizations scale efficiently while maintaining operational excellence by providing offshore support across multiple business functions, including:

• Customer Service Operations
• Patient Intake Coordination
• Medical Billing & Revenue Cycle Support
• Scheduling Operations
• Recruiting & Talent Acquisition
• Human Resources Support
• Call Center Operations Management

Through its global delivery model, Spectra enables organizations to optimize operational costs while maintaining service quality and performance standards.

Role Overview

Spectra Management is seeking a high-performing, motivated, and internally driven Sales Development Representative (SDR) responsible for driving new business opportunities through strategic outbound prospecting and pipeline generation.

This role is designed for professionals who thrive in outbound sales environments and are self-motivated by pipeline creation, measurable performance metrics, and long-term revenue growth.

The SDR will be responsible for building and managing the outbound sales funnel, from identifying high-potential organizations and initiating cold and warm outreach to qualifying opportunities and scheduling discovery meetings with company leadership.

This position requires a true sales hunter capable of identifying companies experiencing operational growth and workforce demand, initiating strategic conversations with decision-makers, and positioning Spectra as a trusted offshore Business Process Outsourcing (BPO) partner.

The ideal candidate is commercially driven, confident, engaging executive-level decision-makers, and highly disciplined in building a self-generated pipeline through consistent prospecting activity.

Key Responsibilities

Strategic Prospecting & Business Development

• Identify and pursue new business opportunities aligned with Spectra's service offerings.
• Conduct outbound prospecting through LinkedIn, targeted email campaigns, and direct outreach.
• Research target organizations, industry trends, and key decision-makers to develop informed outreach strategies.
• Clearly position Spectra as a strategic offshore BPO workforce solutions partner.
• Identify organizations experiencing operational growth and workforce demand that could benefit from outsourcing support.

Market Research & Opportunity Identification

• Monitor job boards, company career pages, and industry announcements to identify organizations actively hiring operational roles.
• Target companies hiring positions such as:
• Customer Support Specialists
• Patient Intake Coordinators
• Medical Billing Specialists
• Scheduling Coordinators
• Call Center Agents
• HR Support Staff
• Recruiters and Talent Acquisition Teams

• Build and maintain a strategic list of target companies across industries such as:

• Healthcare
• Telehealth
• Revenue Cycle Management
• Home Services
• Service-based companies requiring operational scale

Lead Generation & Pipeline Management

• Generate, track, and manage leads across all prospecting channels.
• Maintain a consistent and healthy pipeline of qualified business opportunities.
• Evaluate potential prospects based on operational needs, outsourcing readiness, and long-term partnership potential.
• Maintain accurate records of all prospecting activity within the CRM system.

Executive Outreach & Relationship Initiation

• Conduct daily outreach to founders, HR, CEOs, COOs, and operations leaders.
• Personalize communication based on research insights and hiring trends.
• Initiate consultative conversations focused on identifying operational challenges and workforce gaps.
• Establish initial relationships with key decision-makers.

Appointment Setting & Opportunity Qualification

• Engage prospects in discovery conversations to assess operational needs and outsourcing readiness.
• Qualify opportunities aligned with Spectra's service capabilities.
• Schedule discovery meetings for company leadership to further develop and close opportunities.
• Ensure all scheduled meetings are high-quality opportunities aligned with Spectra's value proposition.

Client Acquisition Strategy Development

• Develop and implement a structured and scalable client acquisition framework.
• Establish repeatable outreach processes, prospecting frameworks, and lead qualification standards.
• Identify the most effective channels for generating qualified opportunities.
• Continuously refine prospecting strategies based on engagement and conversion data.

CRM & Sales Infrastructure

• Utilize HubSpot CRM or other CRM platforms to manage prospect data and pipeline activity.
• Maintain detailed documentation of outreach efforts, prospect conversations, and opportunity progression.
• Provide recommendations on CRM tools or sales engagement platforms based on previous experience and industry best practices.

Performance Expectations (KPIs)

The SDR will be expected to maintain consistent prospecting activity and pipeline generation, including:

• Identify 10 15 new target companies daily
• Conduct 30 40 outbound outreach attempts per day through email, LinkedIn, and follow-up messaging
• Generate ongoing engagement and conversations with potential clients
• Schedule 2 qualified discovery meetings per week
• Maintain accurate and organized CRM documentation

Required Sales Performance Metrics

Candidates applying for this role should be prepared to demonstrate measurable performance results in previous sales development or business development positions.

Applicants should have experience achieving outcomes such as:

• Generating 30 50 outbound prospecting activities daily
• Booking 8 15 qualified meetings per month
• Maintaining a consistent pipeline of outbound opportunities
• Conducting direct outreach to C-level executives, HR leaders, and operational leadership

During the interview process, candidates may be asked to provide examples of:

• Average number of meetings scheduled per month
• Typical daily prospecting volume
• Examples of outreach strategies or messaging used
• Industries and decision-makers previously targeted

Qualifications

• Minimum 3+ years of experience in:
• Sales Development
• Client Acquisition
• Business Development
• Outbound Sales
• Demonstrated success in:
• Cold outreach and outbound prospecting
• Pipeline generation
• Executive-level engagement

• Previous experience selling BPO services, outsourcing solutions, staffing services, or professional services is strongly preferred.

Education

Although there are no educational requirements for this position, a college degree or certificate in one of the following fields is preferred:

• Marketing
• Business Administration
• Communications
• Related business discipline

Equivalent professional experience with a demonstrated history of successful client acquisition will be considered in lieu of a formal degree.

Required Skills & Competencies

• Exceptional written and verbal communication skills
• Advanced English proficiency with a clear tone
• Strong research and prospecting capabilities
• Confidence engaging executive-level decision-makers
• Self-driven mentality with the ability to build and manage an independent pipeline
• Strong organizational and lead management skills
• Experience using CRM platforms and sales engagement tools
• Strategic mindset capable of contributing to scalable client acquisition processes
• High levels of discipline, initiative, and results orientation

Your next career move starts here. Don't miss out apply now and grow with Spectra Management!