Discover your 100% YOU with MicroSourcing!
Position: Sales Development Representative
Work setup & shift: Work from Home | Night shift
Why join MicroSourcing
You'll have:
- Competitive Rewards*: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance bonuses
- A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities.
- Work-Life Harmony: Enjoy the balance between work and life that suits you with flexible work arrangements.
- Career Growth: Take advantage of opportunities for continuous learning and career advancement.
- Inclusive Teamwork: Be part of a team that celebrates diversity and fosters an inclusive culture.
Your Role:
1. High-volume outbound calling
- Make consistent outbound calls using Kixie power dialer
- Follow structured talk tracks while keeping conversations natural and personable
- Handle objections calmly and move conversations toward the booking outcome
2. Book appointments and qualified meetings
- Drive toward the core outcome: booking directly on the calendar
- Confirm details, reduce friction, and get a clear commitment to attend
- Ensure appointments are properly booked and tagged based on campaign rules
3. Multi-channel follow-up (phone + email + text)
- Use email/text/calendar scheduling tools to confirm appointments and reduce no-shows
- Complete required follow-up steps (confirmation messages, reminders, reschedules where needed)
4. Clean execution inside systems
- Accurately disposition calls and record outcomes in Kinetic OS
- Add brief notes when needed (many calls will be recorded/transcribed automatically)
- Keep task queues moving and maintain clean operational hygiene
What You Need:
Non-negotiables
- Proven high-volume outbound calling experience
- Strong appointment setting and meeting booking track record
- Comfortable handling cold calls with confidence and resilience
- Previous role as SDR, BDR, appointment setter, or outbound sales specialist
- Experience booking meetings with business owners or executives (B2B)
- Experience with consumer appointment-driven campaigns (B2C)
Preferred skills/expertise:
- Familiarity with power dialers such as Kixie or similar tools
About MicroSourcing
With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines.
Our commitment to 100% YOU
MicroSourcing firmly believes that our company's strength lies in our people's diversity and talent. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives, and making room for opportunities for each individual to thrive.
At MicroSourcing, equality is not merely a slogan it's our commitment. Our way of life. Here, we don't just accept your unique, authentic self - we celebrate it, valuing every individual's contribution to our collective success and growth. Join us in celebrating YOU and your 100%!
For more information, visit https://www.microsourcing.com/
*Terms & conditions apply
