Sales Associate

Sales Associate III

Qualifications

• Bachelor's degree in Business, Marketing, Management, Engineering, or a related field.
• At least 3–5 years of relevant sales or business development experience, preferably in construction or equipment rental.
• Proven experience in B2B sales, lead generation, client acquisition, negotiation, and account management.
• Strong communication, presentation, negotiation, and customer service skills.
• Results-oriented with a proven ability to meet sales targets.
• Proficient in Microsoft Office and CRM/sales tracking systems.
• Strong organizational, problem-solving, and relationship-building skills.
• Willing to conduct field/site visits and travel as required.

Job Responsibilities

• Generate new business leads through cold calling, walk-ins, referrals, social media, online inquiries, and other sales channels.
• Identify customers equipment needs and recommend suitable rental equipment based on their project requirements, budget, and rental duration.
• Prepare and present rental quotations, proposals, and contracts to prospective and existing customers.
• Handle customer inquiries regarding equipment availability, rental rates, specifications, delivery options, deposits, and rental terms.
• Follow up consistently with leads, quotations, and existing customers to convert inquiries into confirmed rentals.
• Build and maintain strong relationships with contractors, construction companies, event organizers, businesses, and individual customers.
• Achieve assigned monthly and quarterly sales and rental revenue targets.
• Coordinate with the operations and equipment teams to confirm equipment availability, scheduling, delivery, pickup, and return arrangements.
• Maintain accurate customer records, sales activities, quotations, and rental transactions in the company's CRM or sales tracking system.
• Monitor ongoing rentals and identify opportunities for extensions, repeat rentals, upgrades, and additional equipment.
• Resolve customer concerns professionally and coordinate with the appropriate department to ensure timely solutions.
• Promote company equipment, special offers, packages, and new services to existing and prospective customers.
• Conduct market research to identify potential customers, competitors, pricing trends, and new business opportunities.
• Collect customer feedback and communicate market insights to management to help improve products, pricing, and services.
• Ensure all sales and rental transactions comply with company policies, pricing guidelines, credit terms, and approval procedures.
• Assist in maintaining accurate documentation, including rental agreements, quotations, purchase orders, delivery records, and payment-related documents.
• Support collection of outstanding rental payments when required and coordinate with the accounting team regarding customer accounts.
• Represent the company professionally during customer meetings, site visits, trade events, and other business activities.
• Perform other sales and customer-service duties as assigned by management.