Make your next big career move by applying as KMC Solutions next SALES AND COMPLIANCE OFFICER!
Job Summary
The Sales and Compliance Officer is a hybrid role that combines revenue generation with legal and compliance oversight specifically for Virtual Offices. This position is responsible for driving sales of virtual office services, upselling clients to higher-value offerings, and ensuring all client engagements and documentation meet legal and regulatory standards. The Coordinator serves as a key liaison between clients, sales teams, and the Legal Department, contributing to both business growth and operational integrity.
On top of your salary, here are the exciting benefits you can look forward to:
- You'll be interacting with key players such as C-level executives from enterprise-level organizations which can expand your skills and network.
- Making sound decision-making and flexibility to ensure team dynamics and productivity.
- Hybrid work setup
- Competitive salary and benefits
- HMO + free dependent
- Access to KMC's exclusive pantry (MadMax Coffee, Fresh Fridge)
- Diverse learning & growth opportunities
- Accessible Cloud HR platform (Sprout)
- Above standard leaves
The main responsibilities of a SALES AND COMPLIANCE OFFICER include:
Key Responsibilities
1. Sales & Revenue Generation
- Sales Strategy: Develop and execute sales strategies to attract new clients and grow virtual office revenue.
- Lead Management: Qualify, nurture, and convert leads through the sales funnel, ensuring timely follow-ups and deal closures.
- Upselling & Cross-Selling: Identify opportunities to upgrade clients to other core businesses such as Serviced Office, Managed Services and EOR.
- Revenue Targets: Consistently meet or exceed monthly and quarterly sales goals.
2. Legal Documentation & Compliance
- Contract Oversight: Draft, review, and manage service agreements, ensuring accuracy and legal compliance.
- Client Verification: Conduct due diligence on client-submitted documents and business registrations.
- Regulatory Alignment: Ensure services comply with local laws, including business registration, data privacy, and anti-fraud regulations.
- Policy Enforcement: Monitor client adherence to service terms and escalate non-compliance issues.
3. Client Engagement & Advisory
- Consultative Selling: Understand client needs and provide tailored solutions that align with both business goals and legal requirements.
- Compliance Support: Guide clients through documentation requirements and ensure proper submission of legal forms.
- Relationship Management: Build long-term relationships to encourage renewals, referrals, and upselling opportunities.
4. Administrative & Operational Support
- CRM & Records Management: Maintain accurate client records, contracts, and compliance documentation in the CRM system.
- Reporting: Generate regular reports on sales performance, client compliance status, and risk indicators.
- Coordination: Work closely with Area Managers, Legal, and Operations to ensure seamless service delivery.
5. Risk Management & Process Improvement
- Risk Identification: Flag potential legal or operational risks in client engagements or documentation.
- Process Optimization: Recommend improvements to sales workflows, onboarding procedures, and compliance checks.
- Training & Development: Stay updated on legal and regulatory changes and participate in internal training sessions.
To apply, you must be an expert on the following requirements:
- Education: Bachelor's degree in Business, Marketing, Legal Management, or a related field.
- Experience: At least 23 years of experience in sales, business development, or account management, ideally in professional services, real estate, or shared workspace/outsourcing environments.
- Industry Experience: Background in coworking, serviced office, BPO, outsourcing, or real estate solutions.
- Legal/Compliance Exposure: Familiarity with data privacy, anti-fraud regulations, and client due diligence processes.
- Compliance Knowledge: Basic understanding of contracts, regulatory requirements, and business registration processes.
- Client Management: Strong consultative selling skills, with experience in building and maintaining long-term client relationships.
- Communication: Excellent verbal and written communication skills for client interaction, contract discussions, and reporting.
- Organization & Systems: Proficiency in CRM tools and Microsoft Office (Word, Excel, PowerPoint); strong record-keeping and reporting skills.
- Risk Awareness: Ability to identify compliance risks and escalate issues appropriately.
- Adaptability: Willingness to coordinate across multiple teams (Sales, Legal, Operations) and adapt to process improvements.
