SAAS SALES SPECIALIST

SAAS SALES SPECIALIST PANCAKE PHILIPPINES

CV sent to: [Confidential Information]

Salary Range: 25,000 60,000 PHP per month (Base + Commission + KPI Bonus)

Employment Type: Full-time,

Location: Quezon City / Manila, Metro Manila

Pancake is a modern, fast-growing SaaS platform that helps businesses manage all customer conversations across WhatsApp, Instagram, Facebook, TikTok, and more all in one unified dashboard.

As we scale further in the Philippines, we are seeking a Sales Specialist with strong Direct Customer Acquisition (Field Sales) capability. This role is highly focused on visiting businesses, meeting prospects face-to-face, and converting on-ground opportunities across Metro Manila.

1. Key Responsibilities (Direct Customer AcquisitionFocused)

- Direct Field Outreach: Actively visit businesses within Metro Manila (Pasig, Quezon City, Manila, and nearby areas) to introduce Pancake, conduct demos, and convert prospects.

- Client Prospecting: Research and identify potential clients through online channels, social media, and industry directoriesbut with priority on on-ground customer acquisition.

- Product Presentations:

+Offline: On-site demos, business visits, and face-to-face consultations.

+ Online: Zoom / Google Meet presentations when required.

- Customer Onboarding & Support: Provide hands-on post-sale support for at least six months to ensure adoption and retention, including in-person guidance if needed.

- Customer Handling: Manage inquiries and issues following Pancake processes; resolve basic concerns independently and escalate complex cases.

- Event Participation: Join and support software education events, partner promotions, workshops, and product awareness activities.

- Market Expansion: Actively expand the client base within assigned territories and identify new pockets of opportunities.

- Idea Contribution: Propose fresh, innovative field-sales strategies to boost direct acquisition and conversions.

- CRM Management: Maintain accurate, updated records of all leads, visits, follow-ups, and client statuses.

2. What We Are Looking For (Especially Strong in Field Sales)

a. Working Experience

- 12 years in B2B sales or customer service, ideally with field sales exposure.

- Experience in SaaS, tech, or digital products (E-commerce, IT, outsourcing, etc.) is preferred.

- Proven ability in direct sales, negotiation, persuasion, and relationship building.

- Familiarity with Microsoft Office, CRM systems, and digital platforms like Pancake, ManyChat, Shopify, WordPress, etc.

- Highly motivated, results-oriented, and committed to hitting sales targets.

- Excellent communication in both Tagalog and English.

b. Market Knowledge

- Strong understanding of the Philippine SME, digital, and e-commerce market.

- Good grasp of local business behaviour, especially small and medium businesses in Metro Manila.

- Experience working with sellers, digital entrepreneurs, reseller communities is a plus.

3. Work Conditions

- Salary: 25,000 60,000 PHP (Base + Commission + KPI Bonus)

- Industry: SaaS

- Location: Quezon City / Manila (or near areas), Metro Manila

- Type: Full-time

4. Application Question(s)

• Please explain your sales experience related to digital products or SaaS, especially any on-ground / field sales experience.