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telus digital

SaaS Implementation Lead

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  • Posted 18 hours ago
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Job Description

Description

Position Overview:

As a Finance Saas Implementation Lead you act as a bridge between business objectives and

technical implementation for the Enterprise Resource Planning (ERP) software application and

integration systems of the organization. You gather, document, analyze and configure requirements

from stakeholders and effectively communicate them to the engineering teams. You research and

propose new configuration solutions to stakeholder needs. You ensure implementation meets

business requirements, quality standards, and drive a positive end-user experience.

Key Responsibilities

  • Collaborate with stakeholders to gather requirements for new features or improvement to Enterprise Resource Planning (ERP)
  • Document requirements, perform system configuration and communicate them effectively
  • Research and build configuration proposals in the assigned Enterprise Resource Planning (ERP) Finance modules
  • Ensure that implementation features meet the specified requirements and are of high quality
  • Lead releases for new functionalities according to the business needs.

Competencies

  • Expert skills in gathering, analyzing and documenting requirements from stakeholders, ensuring the SaaS configuration meets user needs and business objectives
  • Robust understanding of technical and financial concepts. Focus on Foundation Data Model, Financial Accounting or Business Assets
  • Ability to identify problems, propose holistic solutions, and make decisions based on data analysisStrong expertise in assigned SaaS platform (2-3 products)
  • Understanding of Project Management methodologies
  • Ability to solve complex problems; take a new perspective on existing solutions; exercises judgment based on the analysis of multiple sources of information.

Qualifications

  • 3-5 years of experience as a business analyst for a technical function or equivalent.
  • Bachelor's degree in Computer Science, Information Science or related field
  • Business Analysis certification is desired
  • Workday certification is desired
  • C1 oral and written English

Work Set-Up

  • Full Remote
  • Night shift schedule but should be flexible with schedule.
  • Location: Ortigas, Pasig City

About Company

TELUS Digital is the customer experience transformation partner to the world's most admired brands. Our diverse team weaves data, technology, and human ingenuity to deliver differentiated customer journeys, drive operational effectiveness, and scale AI solutions with meaningful value and positive impact.

We craft real-world solutions in the moments that matter, from customer acquisition to lifelong loyalty. Enabled by our global reach - spanning 78,000 experts in 33 countries - and deep industry expertise, we help over 600 organizations make the customer experience feel effortless.

Our solutions span Data & AI, Digital Experience & IT, CX Management and Trust & Safety. At the core of our innovation is Fuel iX, an enterprise-grade generative AI platform that helps clients safely access and optimize leading LLMs to scale their own AI from pilot to production.

Equal Opportunity Employer Statement

At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicant's qualifications, merits, competence and performance without regard to any characteristic related to diversity.

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About Company

Job ID: 145241615