Location: BGC
Work Setup: Onsite
Schedule: Monday–Friday
Shift: Morning (8:00 AM – 5:00 PM)
Open Budget
Job Summary
The RTR Transformation Manager will lead transition and transformation initiatives within the Customer Marketing Agreements (CMA) space. This role focuses on migrating processes into Shared Services, optimizing RTR workflows, and driving automation, standardization, and continuous improvement across finance operations.
Key Responsibilities
- Lead transition and migration of CMA processes into Shared Services
- Drive RTR transformation initiatives, including process redesign and optimization
- Identify gaps, inefficiencies, and opportunities for automation and standardization
- Ensure smooth transition with minimal disruption to business operations
- Establish and monitor KPIs, SLAs, and process performance metrics
- Collaborate with global stakeholders to align on transformation roadmap
- Strengthen governance, controls, and compliance within RTR processes
- Support system improvements and digital initiatives (e.g., SAP, Power BI)
- Lead change management efforts and ensure team readiness during transitions
- Promote a culture of continuous improvement and operational excellence
Qualifications
- Bachelor's degree in Finance, Accounting, or related field
- Strong experience in RTR, process transition, or finance transformation
- Proven track record in shared services migration or global process transitions
- Experience in process improvement methodologies (Lean Six Sigma is a plus)
- Strong analytical and problem-solving skills
- Experience with ERP systems (SAP preferred)
- Excellent stakeholder management and project leadership skills
- Ability to manage multiple priorities in a dynamic environment
