Risk/Fraud Analyst

Discover your 100% YOU with MicroSourcing!

Enjoy flexible work set-up with Microsourcing. Apply today!

Position: Risk/Fraud Analyst

Why join MicroSourcing

You'll have:

• Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance bonuses
• A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities.
• Work-Life Harmony: Enjoy the balance between work and life that suits you with flexible work arrangements.
• Career Growth: Take advantage of opportunities for continuous learning and career advancement.
• Inclusive Teamwork: Be part of a team that celebrates diversity and fosters an inclusive culture.

Your Role:

We are looking for a Mid-level Risk Analyst to join our Philippines Risk and Compliance team. Operating on a flexible schedule including nights, holidays, and weekends, you will report to the Philippines-based Fraud supervisors. You will have exposure across all facets of Risk. No two days will be the same! If you love to grow, you will have the freedom and resources to do incredible things at Zeller. As a Risk Analyst, you will:

Risk Operations

Make outbound calls to gather information and support investigations.

Conduct thorough due diligence on individual and non-individual accounts in line with compliance standards.

Identify and escalate suspicious activity through Unusual Activity Reports (UARs).

Apply knowledge of chargebacks and recalls to resolve issues and reduce risk.

Liaise with external administrators on accounts in liquidation.

Perform credit risk analysis and in-depth reviews using CreditorWatch.

Conduct a review of high-risk sellers and/or transactions for both acquiring and issuing

Analyse processing history, business model, financial/bank statements and other information to make informed decisions daily.

Undertake investigations into potential lending fraud

Assist with complex investigations including gathering evidence, document review, transaction analysis, identifying procedural breaches, report preparation.

Monitor fraud and blacklist alerts, investigate possible matches and minimise losses by taking appropriate action when hits are identified

What You Need:

Non-negotiables

You have well-developed communication skills including email correspondence Self sufficient, Adaptable to change, and Resilient Qualifications and Experience

1-2+ years experience in Risk or Compliance

Knowledge in Anti-Money Laundering & Counter Terrorism Finance (AML/CTF) is desirable

Ability to perform well in a fast-paced team-based environment

Ability to be flexible with working for different shifts

About MicroSourcing

With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines.

Our commitment to 100% YOU

MicroSourcing firmly believes that our company's strength lies in our people's diversity and talent. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives, and making room for opportunities for each individual to thrive.

At MicroSourcing, equality is not merely a slogan it's our commitment. Our way of life. Here, we don't just accept your unique authentic self - we celebrate it, valuing every individual's contribution to our collective success and growth. Join us in celebrating YOU and your 100%!

Find a balance between work and life that fits you. Do what you do best with MicroSourcing!

For more information, visit https://www.microsourcing.com/

*Terms & conditions apply