We'rehiring a Revenue Operations Lead to drive process excellence, CRM optimization, and cross-functional alignment across Sales, Marketing, and Delivery.You'llturn data into action, tools into growth, and systems into scalable engines.
Thisis a key role for someone who loves operations, thrives in fast-paced environments, and understands how to drive efficiency without losing speed.
Key Responsibilities
CRM Management (HubSpot)
- Own all HubSpot CRM configuration, fields, permissions, and workflows
- Automate revenue processes to reduce manual effort and improve accuracy
- Monitor CRM hygiene and enforce data standards across teams
- Update targets and performance metrics in CRM based on leadership input
- Design scalable systems for tracking pipeline, forecasts, and revenue performance
Revenue Process Design
- Streamline how leads, opportunities, and customers move through each lifecycle stage
- Build SOPs, sales playbooks, and documentation to align Sales, Marketing, and Delivery
- Set up and manage sales tools that support outbound, inbound, and expansion motions
- Standardize reporting and forecasting across all active growth channels
Cross-Team Enablement
- Assistin tiered deal distribution across global sales and solutioning team understanding immediate inbound opportunity and potential buyingpower
- Coordinate with Sales, Marketing, and Customer Success to ensure shared data flows
- Communicate system changes clearly and proactively
- Train teams on new workflows, dashboards, and revenue systems
- Own documentation and onboarding for all revenue-related tools
Reporting & Insights
- Build and maintain HubSpot dashboards for pipeline, conversion, and performance
- Create custom reports that surface trends and bottlenecks
- Deliver actionable insights to leadership to guide strategic decisions
Automation & Integration
- Build andmaintainworkflows using Make, Zapier, or n8n
- Integrate HubSpot with internal tools and third-party systems
- Test and troubleshoot automations regularly to ensure reliability
Technical Operations
- Manage HubSpot private apps, API access, and permissions
- Support event tracking, basic dev support, and integration troubleshooting
- Ensure secure, compliant use of CRM and connected systems
What You Bring
- 5+ years of experience with strong HubSpot CRM experience, including automationandreporting
- Hands-on experience with Make, Zapier, or similar tools
- Ability to map business needs to scalable systems
- Clear communicator and strong collaborator across departments
- Comfortable owning systems end-to-endfrom idea to implementation
- Bachelor'sdegree inBusinessAdministration,Finance,InformationSystems, Marketing, and Data Analytics or Statistics preferred but notrequired
- Workingknowledge of HubSpot APIs and app integrationsis a plus
