Restaurant Supervisor (Cafe & Bakery)

Location: Glorietta, may be reassigned to BGC

Work setup: On-site

Schedule: Full-time, shifting (including weekends & holidays)

Pay:

25,00030,000 per month

(Final rate depends on experience)

About Us:

KIJI Bakehouse is a bakery and caf serving coffee, drinks, and fresh pastries. We focus on good service, clean stores, strong teamwork, and consistent quality across all products.

Role Overview:

The Store Supervisor oversees daily caf and bakery operations. This is a hands-on leadership role responsible for food preparation oversight, staff management, store operations, and reporting. The Supervisor works closely with the team on the floor and ensures standards are followed at all times.

Core Responsibilities:

Supervise daily front-of-house and back-of-house operations

Oversee food preparation of baked goods and ensure recipes and portions are followed

Supervise and assist with pastry decorating and finishing

Manage food display, merchandising, and freshness standards

Plan and ensure backup preparation and production for the following day

Create and submit purchase orders (POs) for ingredients and supplies

Ensure FIFO, labeling, and proper food storage practices

Maintain cleanliness and organization of the caf, kitchen, and storage areas

Monitor product availability and minimize waste

People & Operations Management:

Schedule staff shifts and manage daily manpower needs

Lead opening and closing shifts

Close the store, reconcile cash, and prepare end-of-day sales reports

Mentor, coach, and manage baristas and bakery staff

Train staff on service standards, food handling, and store procedures

Handle basic staff concerns and escalate issues when needed

Resolve internal team issues and customer concerns professionally

Ensure smooth service during peak hours

Quality, Reporting & Management Coordination:

Monitor food quality, presentation, and consistency throughout the day

Check displays and replace items as needed

Report equipment issues, stock concerns, or quality problems

Submit daily and weekly operational reports

Communicate sales performance, issues, and improvement opportunities to management

Culture & Work Ethic Requirements:

Hands-on leader who actively works on the floor with the team

No that's not my job attitude willing to step in wherever needed

Able to shift between being a peer and being a leader, depending on the situation

Values teamwork, respect, and a calm, professional work environment

Quick on their feet and able to make sound decisions during busy service

Able to resolve internal staff issues and customer concerns

Fast to respond to operational and people-related issues

Honest, dependable, and punctual at all times

Leads by example in attitude, accountability, and work ethic

Requirements:

Supervisor experience in a bakery, caf, or restaurant

Background in food preparation or bakery operations is an advantage

Strong leadership and organizational skills

Comfortable working in a fast-paced environment

Able to work weekends, holidays, and shifting schedules

Willing to be assigned in Glorietta or BGC.

Interested applicants may send their CV or message us directly.