Resident Services Officer

Job Qualifications

• With supervisory experience
• Has Infographic Skills (Video Editing and Canva)
• Must possess at least a Bachelor's/College Degree; Tourism/Hospitality Management
• At least 2 years of working experience
• Has good written and oral communication skills
• Has good leadership skills
• Willing to be assigned in QC area

Job Description

• Organizes and coordinates all special/social event for residents
• Attends to the daily concerns of residents and ensures that proper action is always given
• Meet residents needs, offer options, resolves problems and gives feedback to residents to ensure full customer satisfaction
• Ensure proper implementation of safety and security policies of the property
• Follow the standards in filing documents and the procedure in pulling them out
• Performs follow-up and monitors completion of all maintenance service requests
• Assists residents in making arrangements for various services, may it be inside or outside the property