Company Description
Telesource Solutions OPC is a dedicated outsourcing company providing core staffing solutions such as telemarketing, customer service, and licensed insurance advising to insurance companies in the USA. With over 10 years of experience, we emphasize the importance of people as the most valuable asset in any performance-driven business. We are committed to fostering a creative, empowered, and growth-oriented work environment, while delivering high-quality services to our clients. Employees at Telesource benefit from a competitive salary, uncapped commissions, HMO, employee incentives, PTO, and opportunities for professional development, including training in the U.S. Join us and be a part of a company focused on inclusive growth and long-term success.
Roles and ResponsibilitiesDevelop, - maintain, and deliver daily, weekly, and monthly reports for stakeholdersAnalyze r
- aw data and transform it into actionable insights to support business decisionsEnsure da
- ta accuracy, completeness, and integrity across all reportsBuild and
- optimize automated reports, dashboards, and tracking tools using Excel and Google SheetsUtilize a
- dvanced formulas, pivot tables, lookups, and macros to improve reporting efficiencyIdentify
- trends, anomalies, and performance gaps in dataCollabora
- te with operations, management, and other teams to understand reporting needsDocument
- reporting processes and maintain data definitionsSupport a
- d-hoc data requests and analysis as requiredContinuou
- sly improve reporting processes and recommend enhancements
Qualifications
- Minimum 2 years of experience in data analytics or reporting roles
- Strong ability to create accurate, detailed, and actionable reports
- Advanced proficiency in Google Sheets and Microsoft Excel
- In-depth knowledge of formulas, Pivot Tables, XLOOKUP/VLOOKUP, data validation, and macros
- Proficient in Google Workspace (Sheets, Docs, Slides, Drive)
- Strong attention to data accuracy, consistency, and quality
- Ability to analyze large datasets and translate insights into clear business recommendations
- Excellent problem-solving and analytical skills
- Willing to work onsite and night shift schedules
- Strong communication skills and ability to collaborate with cross-functional teams
