Handling, updating and assisting day-to-day loan consultant concerns/ queries Coordinate with the credit and loan processing teams to facilitate the approval of loans.
Assist in Recruitment and Onboarding and maintain strong relationship with Loans Consultants.
Boost sales engagement of assigned Loans Consultant per branch on delivering new/ renewal accounts. Reaching out to LCs for endorsement.
Escalate concerns, complaints and other issues being encountered to immediate supervisor for quick kills and implement approved solutions case to case basis
Assist the Branch manager in meeting and exceeding targets and acts as officer in charge in the absence of a Branch Manager or if instructed by Management.
Strong knowledge of lending products, loan application and recommend action plan to better serve the Loan Consultant and Walk-In clients.
Ensure integrity and compliance to all company policies.
May be assigned to supervise other branches in case of need and necessity. Perform such other task as may be assigned from time to time.
Job Specifications
Graduate of Marketing or any related course.
Undergraduate with work-related experience
Willing to do Field Work
Process Oriented and Technology-Inclined, organized and can work in a fast-paced environment.
Able to communicate effectively both oral and written.
Can quickly adapt and willing to learn and be molded.
