Recruitment Associate - PH, Remote

About Magic

Magicis a leading modern outsourcing platform that connects SMBs to high-quality remote workers, from SDRs to virtual assistants and more. With roots in Silicon Valley, and backing from top venture capitalists, our workers are supercharged with a combination of the latest AI technology and training.

Background

Our company came out ofY Combinatorin 2015. Since then we've grown to 1000+ remote workers, with strong venture-backing (includingSequoia Capital) and over $30M in funding to date. We are fully remote across Asia and US time zones.

• Check outMagic's Business Profile
• Know more about our Team viaMagic's Careers Page

Why does this role exist

As a Recruitment Associate - Matcher, you'll be the critical bridge between our client-facing teams and our qualified Executive Assistant talent pool. This role puts you at the center of successful placements, where you'll:

• Partner with Sales, Support, and Customer Success teams to fulfill client EA placement needs
• Search and evaluate qualified candidates against specific client requirements
• Conduct strategic matching interviews to identify perfect client-candidate fits
• Recommend top VA/EA candidates who best match what clients need
• Coordinate seamless intro calls between clients and matched candidates
• Write detailed candidate reports that help clients make confident hiring decisions
• Build lasting partnerships through professional coordination and communication

This is perfect for someone who thrives in fast-paced recruitment coordination, excels at understanding client needs, and gets energized by creating successful matches that lead to long-term placements.

The Impact you'll make:

Finding the Right People

• Receive 3-5 new client placement requests daily from Sales, Support, and Customer Success teams
• Review client requirements and preferences gathered during discovery calls
• Search through Magic's existing list of qualified EA candidates to find strong potential matches
• Analyze candidate profiles against client-specific needs, work style, skills, and availability
• Keep a backup list ready in case your first choices don't work out
• Maintain active pipeline of 15-25 deals weekly with systematic follow-through

Interviewing Candidates

• Conduct 4-6 strategic matching interviews per shift with qualified EA candidates
• Assess candidates against specific client preferences and requirements (not general screening)
• Set up interview times that work for everyone across multiple time zones
• Talk to candidates in final interviews before they meet clients
• Decide if they're ready and a good fit for the specific client opportunity
• Evaluate cultural fit, work style compatibility, and skill alignment with client needs

Making Recommendations & Writing Reports

• Recommend top VA/EA candidates you believe are the best fit for each client's needs
• Write clear, detailed reports about each candidate's strengths and qualifications
• Ensure your reports provide clients with the information needed to make hiring decisions
• Highlight specific examples of why candidates match client requirements
• Make sure all your recommendations meet Magic's quality standards
• Provide professional reasoning for candidate selections

Coordinating Intro Calls & Scheduling

• Coordinate intro calls between clients and matched candidates (8-15 daily)
• Handle complex scheduling logistics including confirmations, rescheduling, and cancellations
• Ensure 85%+ candidate attendance rates through proactive communication and follow-up
• Manage real-time scheduling requests while juggling multiple deals
• Prepare candidates for intro calls with relevant client information
• Track all scheduling activities and communications systematically

Coordinating with your Team

• Work closely with Sales, Support, and Customer Success teams to understand client needs
• Receive detailed handoffs about client requirements and preferences from discovery calls
• Pass along candidate information to relevant teams for smooth handoffs
• Make sure everyone has what they need for successful placements
• Provide updates on match progress and candidate pipeline status
• Collaborate across teams to resolve any issues or challenges

Client Communication & Relationship Management

• Maintain <1 hour response times during business hours for client communications
• Provide regular updates on match progress and candidate availability
• Address client concerns and adapt matching strategies based on feedback
• Manage client expectations throughout the matching and intro process
• Support smooth onboarding experiences for successful placements
• Build professional relationships focused on client satisfaction and placement success

Meeting Your Targets

• Work toward monthly placement goals and quality metrics
• Handle daily deadlines and targets with consistent performance
• Achieve target conversion rates from match to successful placement
• Make sure all your recommendations meet quality standards (90%+ accuracy)
• Track performance metrics including match quality and client satisfaction
• Maintain high standards while meeting volume requirements

Being Flexible

• Help other recruitment team members when needed
• Adjust to changing priorities throughout the day
• Learn different parts of the hiring process and adapt to new procedures
• Handle multiple competing priorities using ATS, HubSpot, and Magic systems simultaneously
• Adapt quickly to evolving client requirements and business needs
• Support various recruitment initiatives beyond core matching responsibilities

Required Experience:

• MUST HAVE:6 months to 2 years of recruitment experiencewith emphasis on high-volume or BPO hiring (open to fresh graduates with strong communication skills and recruitment internship/OJT background)
• Proven track recordin candidate profiling, interviewing, and assessment
• Near-native English proficiencywith excellent grammar and pronunciation
• Bachelor's degreein Human Resources, Psychology, or any related field
• Process-oriented mindsetthat drives consistent, measurable results
• WFH Set-Up:
• Computer with at least 8GB RAM, an Intel i5 core processor/AMD Ryzen 5 Processor and up.
• Internet speed of at least 40MBPS
• Headset with an extended mic that has noise cancellation and a webcam
• Back-up computer and internet connection
• Quiet, dedicated workspace at home

Nice-to-Haves:

• Previous recruitment or HR experience in fast-paced environments
• Experience with applicant tracking systems or CRM platforms
• Background in virtual assistant or remote work environments
• Familiarity with US business culture and communication styles
• Experience working with international clients across time zones
• Experience coordinating between multiple teams or departments

Your superpowers are...

• Communication Excellence You have exceptional English communication skills for professional client and candidate interactions
• Process-Oriented Mindset You excel at following systematic approaches that drive consistent, measurable results
• Quality Focus You maintain high standards while meeting volume targets and performance metrics
• Adaptability You quickly adjust to changing processes, client requirements, and business needs
• Professional Resilience You thrive in structured environments with clear expectations and performance accountability
• Growth Orientation You actively seek feedback and continuously improve your skills and processes
• Figure-It-Out Mentality You focus on results and solutions rather than just effort
• Emotional Intelligence You recover quickly from setbacks and maintain consistent performance
• Coordination Skills You excel at juggling multiple stakeholders, priorities, and deadlines simultaneously
• Client-Centric Thinking You understand what clients need and find candidates who truly fit those needs

You should apply if..

• You have direct recruitment experience in high-volume or BPO environments and understand the pace and pressure
• You're ready to dive into candidate matching and client coordination with systematic training and support
• You excel at evaluating candidates quickly while maintaining quality and accuracy standards
• You're passionate about creating successful placements that benefit both clients and candidates
• You're skilled at balancing multiple priorities across systems, teams, and time zones
• You're a proactive communicator who anticipates scheduling conflicts and client needs before they become issues
• You thrive in fast-paced environments where every day brings new matching challenges
• You see recruitment as more than administrative work - it's about building relationships and changing lives

What we offer:

• Work-from-home setup: Fully remote position with flexibility to work from your preferred location
• Working hours: Shift assigned based on business needs (Night: 9PM-6AM or 10PM-7AM PHT | Evening: 2PM-10PM PHT | Day: 8AM-5PM or 9AM-6PM PHT)
• Training:2-week comprehensive training provided
• Fixed Salary Package: Php 29,000 / per month
• Upon regularization (6 months): HMO coverage, 12 Vacation Leaves, 10 Sick Leaves