Department: Dedicated Recruitment
Location: Philippines
Compensation: 29,000 / month
Description
About Magic
Magic is a leading modern outsourcing platform that connects SMBs to high-quality remote workers, from SDRs to virtual assistants and more. With roots in Silicon Valley, and backing from top venture capitalists, our workers are supercharged with a combination of the latest AI technology and training.
Background
Our company came out of Y Combinator in 2015. Since then we've grown to 1000+ remote workers, with strong venture-backing (including Sequoia Capital) and over $30M in funding to date. We are fully remote across Asia and US time zones.
- Check out Magic's Business Profile
- Know more about our Team via Magic's Careers Page
Why does this role exist
As a Recruitment Associate - Matcher, you'll be the critical bridge between our client-facing teams and our qualified Executive Assistant talent pool. This role puts you at the center of successful placements, where you'll:
- Partner with Sales, Support, and Customer Success teams to fulfill client EA placement needs
- Search and evaluate qualified candidates against specific client requirements
- Conduct strategic matching interviews to identify perfect client-candidate fits
- Recommend top VA/EA candidates who best match what clients need
- Coordinate seamless intro calls between clients and matched candidates
- Write detailed candidate reports that help clients make confident hiring decisions
- Build lasting partnerships through professional coordination and communication
This is perfect for someone who thrives in fast-paced recruitment coordination, excels at understanding client needs, and gets energized by creating successful matches that lead to long-term placements.
The Impact you'll make
Finding the Right People
- Receive 3-5 new client placement requests daily from Sales, Support, and Customer Success teams
- Review client requirements and preferences gathered during discovery calls
- Search through Magic's existing list of qualified EA candidates to find strong potential matches
- Analyze candidate profiles against client-specific needs, work style, skills, and availability
- Keep a backup list ready in case your first choices don't work out
- Maintain active pipeline of 15-25 deals weekly with systematic follow-through
Interviewing Candidates
- Conduct 4-6 strategic matching interviews per shift with qualified EA candidates
- Assess candidates against specific client preferences and requirements (not general screening)
- Set up interview times that work for everyone across multiple time zones
- Talk to candidates in final interviews before they meet clients
- Decide if they're ready and a good fit for the specific client opportunity
- Evaluate cultural fit, work style compatibility, and skill alignment with client needs
Making Recommendations & Writing Reports
- Recommend top VA/EA candidates you believe are the best fit for each client's needs
- Write clear, detailed reports about each candidate's strengths and qualifications
- Ensure your reports provide clients with the information needed to make hiring decisions
- Highlight specific examples of why candidates match client requirements
- Make sure all your recommendations meet Magic's quality standards
- Provide professional reasoning for candidate selections
Coordinating Intro Calls & Scheduling
- Coordinate intro calls between clients and matched candidates (8-15 daily)
- Handle complex scheduling logistics including confirmations, rescheduling, and cancellations
- Ensure 85%+ candidate attendance rates through proactive communication and follow-up
- Manage real-time scheduling requests while juggling multiple deals
- Prepare candidates for intro calls with relevant client information
- Track all scheduling activities and communications systematically
Coordinating with Your Team
- Work closely with Sales, Support, and Customer Success teams to understand client needs
- Receive detailed handoffs about client requirements and preferences from discovery calls
- Pass along candidate information to relevant teams for smooth handoffs
- Make sure everyone has what they need for successful placements
- Provide updates on match progress and candidate pipeline status
- Collaborate across teams to resolve any issues or challenges
Client Communication & Relationship Management
- Maintain <1 hour response times during business hours for client communications
- Provide regular updates on match progress and candidate availability
- Address client concerns and adapt matching strategies based on feedback
- Manage client expectations throughout the matching and intro process
- Support smooth onboarding experiences for successful placements
- Build professional relationships focused on client satisfaction and placement success
Meeting Your Targets
- Work toward monthly placement goals and quality metrics
- Handle daily deadlines and targets with consistent performance
- Achieve target conversion rates from match to successful placement
- Make sure all your recommendations meet quality standards (90%+ accuracy)
- Track performance metrics including match quality and client satisfaction
- Maintain high standards while meeting volume requirements
Being Flexible
- Help other recruitment team members when needed
- Adjust to changing priorities throughout the day
- Learn different parts of the hiring process and adapt to new procedures
- Handle multiple competing priorities using ATS, HubSpot, and Magic systems simultaneously
- Adapt quickly to evolving client requirements and business needs
- Support various recruitment initiatives beyond core matching responsibilities
Required Experience
- MUST HAVE: 6 months to 2 years of recruitment experience with emphasis on high-volume or BPO hiring (open to fresh graduates with strong communication skills and recruitment internship/OJT background)
- Proven track record in candidate profiling, interviewing, and assessment
- Near-native English proficiency with excellent grammar and pronunciation
- Bachelor's degree in Human Resources, Psychology, or any related field
- Process-oriented mindset that drives consistent, measurable results
- WFH Set-Up:
- Computer with at least 8GB RAM, an Intel i5 core processor/AMD Ryzen 5 Processor and up.
- Internet speed of at least 40MBPS
- Headset with an extended mic that has noise cancellation and a webcam
- Back-up computer and internet connection
- Quiet, dedicated workspace at home
Nice-to-Haves:
- Previous recruitment or HR experience in fast-paced environments
- Experience with applicant tracking systems or CRM platforms
- Background in virtual assistant or remote work environments
- Familiarity with US business culture and communication styles
- Experience working with international clients across time zones
- Experience coordinating between multiple teams or departments
Your superpowers are...
- Communication Excellence You have exceptional English communication skills for professional client and candidate interactions
- Process-Oriented Mindset You excel at following systematic approaches that drive consistent, measurable results
- Quality Focus You maintain high standards while meeting volume targets and performance metrics
- Adaptability You quickly adjust to changing processes, client requirements, and business needs
- Professional Resilience You thrive in structured environments with clear expectations and performance accountability
- Growth Orientation You actively seek feedback and continuously improve your skills and processes
- Figure-It-Out Mentality You focus on results and solutions rather than just effort
- Emotional Intelligence You recover quickly from setbacks and maintain consistent performance
- Coordination Skills You excel at juggling multiple stakeholders, priorities, and deadlines simultaneously
- Client-Centric Thinking You understand what clients need and find candidates who truly fit those needs
You should apply if...
- You have direct recruitment experience in high-volume or BPO environments and understand the pace and pressure
- You're ready to dive into candidate matching and client coordination with systematic training and support
- You excel at evaluating candidates quickly while maintaining quality and accuracy standards
- You're passionate about creating successful placements that benefit both clients and candidates
- You're skilled at balancing multiple priorities across systems, teams, and time zones
- You're a proactive communicator who anticipates scheduling conflicts and client needs before they become issues
- You thrive in fast-paced environments where every day brings new matching challenges
- You see recruitment as more than administrative work - it's about building relationships and changing lives
Benefits
What We Offer
- Work-from-home setup: Fully remote position with flexibility to work from your preferred location
- Working hours: Shift assigned based on business needs (Night: 9PM-6AM or 10PM-7AM PHT | Evening: 2PM-10PM PHT | Day: 8AM-5PM or 9AM-6PM PHT)
- Training: 2-week comprehensive training provided
- Fixed Salary Package: Php 29,000 / per month
- Upon regularization (6 months):
- HMO coverage
- 12 vacation leaves
- 10 sick leaves
