Role Overview:
We are seeking a highly detail-oriented Commercial Real Estate Virtual Assistant based in the Philippines to support both a commercial listing agent and a commercial mortgage broker.
Key Responsibilities:
CRE Research & Data Gathering
- Use CoStar, Crexi, title profiles, and other tools to research properties, owners, tenants, sales comps, and lease comps.
- Research closed transactions and summarize key data points (price, cap rate, rent, terms, concessions, etc.).
Leases, Rent Rolls & Financials
- Read and interpret commercial leases (AIR, CAR, and custom forms).
- Prepare clear lease abstracts capturing term, rent, options, NNN/CAM structure, reimbursements, caps, and unusual clauses.
- Analyze rent rolls and historical operating statements; normalize income and expenses based on provided guidelines.
Underwriting & Deal Sizing
- Assist with underwriting for listings and financing using existing Excel models and SOPs.
- Size up deals for owner-user and investment loans using provided metrics and lender criteria (DSCR, LTV, minimum coverage, etc.).
- Build new Excel underwriting templates for different deal types and help troubleshoot or correct formulas in existing spreadsheets.
Transaction & Document Support
- Work with title and escrow: help review title reports, escrow instructions, and closing documents under guidance.
- Organize and maintain digital files for each deal (leases, financials, reports, photos, OMs, LOIs, term sheets).
- Assist in preparing listing packages, basic OMs, and finance packages from templates.
CRM & Administrative Support
- Update and maintain Salesforce (or similar CRM) with properties, contacts, activities, and pipeline stages.
- Prepare call lists, follow-up lists, and weekly status reports for active listings and loan files.
- Manage calendars, schedule calls, and coordinate with clients, lenders, title, and escrow as needed.
Qualifications:
- At least 2+ years of experience as a real estate VA or in a related CRE, lending, or property management role.
- Practical knowledge of commercial real estate transactions and documents, including title and escrow.
- Strong ability to read, understand, and analyze commercial leases and produce lease abstracts.
- Solid understanding of basic underwriting concepts, including:
- Net Operating Income (NOI)
- Debt Service Coverage Ratio (DSCR)
- Capitalization rate
- Loan-to-Value (LTV)
- Cash-on-Cash return (COC)
- Operating expense ratios
- Advanced skills in Microsoft Excel, Word, Outlook, and PDF tools (data cleanup, formulas, pivots, comments, PDF editing/annotation).
- Experience with CoStar, Crexi, and title profile tools or similar real estate data platforms.
- Experience working with Salesforce or related CRM platforms (e.g., HubSpot, Pipedrive, RealNex) for data entry, tracking, and reporting.
- Excellent written and spoken English, comfortable communicating with brokers, clients, title officers, escrow officers, and lenders via email, chat, and Zoom.
- High attention to detail, accuracy with numbers, and ability to follow detailed SOPs and checklists.
Preferred (Nice to Have):
- Prior experience supporting a commercial mortgage broker or commercial lender.
- Familiarity with AI tools for document review (e.g., AI lease abstraction, PDF analyzers) and willingness to learn new software quickly.
- Experience with U.S. commercial property types: industrial, retail, office, multifamily, and specialized assets.
Work Schedule:
Location: Philippines (remote).
Schedule: US Hours (Pacific Standard Time) MondayFriday.
Monthly Rate: Php85,000 - Php90,000
