Quality Manager

Job Summary

The Quality Manager - PSU is responsible for leading end-to-end quality performance of PSU (Power Supply Unit) manufacturing operations in Cavite, covering customer accounts, in-process quality, outgoing quality, and compliance to QMS standards.

This role ensures delivery of high-quality products, driving yield improvement, and managing customer quality requirements across all PSU programs.

Key Responsibilities

1. Manufacturing & Product Quality Management

• Own overall PSU quality performance (FPY, PPM, OATF, COPQ)
• Drive yield improvement and defect reduction initiatives
• Lead root cause analysis (RCCA) and corrective/preventive actions
• Ensure effective in-process quality controls and inspection points

2. Customer Quality (CQE Ownership)

• Act as primary escalation point for PSU customer issues
• Ensure timely response to customer complaints (8D, CAR, audit findings)
• Manage customer-specific requirements and quality expectations
• Lead MQE team supporting multiple PSU accounts

3. Manufacturing Quality Engineering (MQE)

• Lead MQE team in: (1) Process validation and control, (2) Quality risk assessment (PFMEA, control plans). (3) Line qualification (NPI to MP transition) and (4) ensure robust process capability and defect prevention systems

4. Outgoing Quality & Inspection

• Oversee OQA / FVI inspection strategy and execution
• Ensure proper sampling plans and compliance to customer and internal standards

5. Operations & Performance Management

• Monitor and drive key KPIs: (1) Yield / FPY, Customer PPM, (2) Audit findings / CAR closure, (3) Productivity impact from quality issues, (4) lead daily Gemba / tier meetings for PSU and (5) support 24/7 operations and ramp requirements when needed

6. Compliance & Audit Management

• Ensure adherence to: (1) QMS / ISO standards, (2) IPC requirements, and (3) Customer audit expectations
• Lead site readiness for Customer audits (e.g., Dell, Cisco, Panasonic), Internal audits and compliance reviews

7. Team Leadership & Development

• Lead, coach, and develop CQE, MQE, and QA teams
• Ensure proper headcount planning and capability building
• Drive a quality culture mindset across PSU operations

Qualifications

• Bachelor's degree in engineering (Electronics, Electrical, Industrial, or related)
• 8–12+ years in manufacturing quality / electronics industry
• People management experience (managerial level)
• Strong experience in PSU / power electronics manufacturing (preferred), CQE/MQE roles, High-volume production environment, Test and semiconductor industry
• Core Competencies in (1) Quality Systems (ISO, IPC, QMS), (2) Problem Solving (8D, 5Why, Fishbone), (3) Data-driven decision making, (4) Leadership and stakeholder management and (5) Customer-facing communication