Internal Audit Quality Assurance Manager

The Internal Audit Quality Assurance Manager is responsible for ensuring that processes, outputs, and services performed by Internal Auditors and Audit Supervisors consistently meet established audit standards, internal policies, and regulatory requirements. The role safeguards the quality, accuracy, and reliability of audit deliverables through independent reviews, compliance monitoring, quality assessments, and process improvement initiatives.

The position plays a key role in enhancing audit efficiency, consistency, and organizational performance by identifying process gaps, recommending corrective actions, and promoting best practices across the Internal Audit function.

Key Responsibilities

Quality Assurance & Audit Review

• Conduct periodic quality reviews of audit processes, reports, workpapers, and deliverables to ensure compliance with internal standards and audit methodologies.
• Validate the accuracy, completeness, consistency, and quality of audit outputs.
• Assess conformance with Internal Audit Standards, policies, procedures, and regulatory requirements.
• Ensure audit engagements are executed in accordance with approved audit programs and methodologies.

Compliance Monitoring & Governance

• Monitor adherence to audit procedures, internal controls, regulatory requirements, and organizational policies.
• Identify deviations, control weaknesses, and compliance gaps.
• Recommend corrective actions and monitor implementation of agreed improvements.
• Support the maintenance and enhancement of the Internal Audit Quality Assurance and Improvement Program (QAIP).

Process Improvement & Quality Enhancement

• Analyze recurring issues, audit findings, and operational inefficiencies within the Internal Audit Department.
• Recommend and implement process improvements, quality benchmarks, and best practices.
• Collaborate with audit teams to strengthen audit methodologies and promote continuous improvement.
• Support initiatives that improve audit effectiveness, efficiency, and stakeholder value.

Reporting & Documentation Management

• Maintain quality review documentation, monitoring trackers, issue logs, and audit quality records.
• Prepare quality assurance reports, compliance summaries, and management presentations.
• Monitor quality metrics and provide recommendations to strengthen audit performance.
• Ensure proper documentation and retention of quality assurance activities.

Audit Methodology & Standards Management

• Maintain and update audit programs, audit procedures, quality assurance checklists, templates, and guidelines.
• Support the implementation of changes in audit standards, regulatory requirements, and industry best practices.
• Promote consistency and standardization across audit engagements.
• Assist in developing tools and frameworks that enhance audit quality and governance.

Other Duties

• Perform other job-related duties and special assignments as may be assigned by management.

Qualifications

Education

• Bachelor's Degree in Accounting, Business Administration, Finance, or any related business course.
• Professional certifications such as Certified Internal Auditor (CIA), Certified Public Accountant (CPA), or equivalent are preferred.

Experience

• Minimum of 6 years of work experience in Internal Audit, Risk Management, Compliance, or related functions.
• At least 4 years of experience in Internal Auditing and managerial or supervisory roles.
• Experience in audit quality assurance, audit methodology, compliance review, or governance functions is an advantage.
• Experience in banking, financial services, or other highly regulated industries is preferred.

Required Skills & Knowledge

• Internal Audit Standards, Methodologies, and Best Practices
• Quality Assurance and Improvement Programs (QAIP)
• Risk Management and Internal Controls
• Regulatory Compliance and Governance
• Audit Planning, Execution, and Reporting
• Audit Program and Methodology Development
• Process Review and Continuous Improvement
• Compliance Monitoring and Quality Assessment
• Root Cause Analysis and Problem Solving
• Data Analysis and Audit Reporting
• Documentation Management and Record Keeping
• Strong Analytical and Critical Thinking Skills
• Leadership and Team Collaboration
• Communication and Stakeholder Management
• Presentation and Report Writing Skills
• Proficiency in Microsoft Office Applications (Excel, Word, PowerPoint)

Preferred Certifications

• Certified Internal Auditor (CIA)
• Certified Public Accountant (CPA)
• Certified Risk Management Assurance (CRMA)
• Other relevant Audit, Risk, or Compliance certifications are an advantage.