Reviews 8D reports and oversees the closure and effectiveness of corrective and preventive actions (CA/PA).
Prepares and presents reports, insights, and recommendations to the MU Head, General Manager, and Quality Head.
Monitors and reports key quality performance indicators, including OQA, DPPM, MRB, Manufacturing Process and Product Audit (MPPA), CA/PA closure rates, and Cost of Non-Quality (CONQ).
Analyzes quality performance data and presents findings to identify quality issues and recommend holistic system improvements.
Identifies, tracks, and escalates recurrent issues to drive sustainable corrective actions.
Oversees the preparation and coordination of cross-functional teams and manages communications with customers related to quality matters.
Ensures effective execution of gate reviews in alignment with target deliverables, including compliance with quorum and governance requirements.
Monitors, evaluates, and develops staff performance while assessing manning requirements to support operational needs.
Qualifications
Bachelor's degree in Engineering or a related field.
At least five (5) years of relevant work experience in a managerial or supervisory capacity.
Experience in the Electronics Manufacturing Services (EMS) industry.
Certified and/or experienced Quality Auditor.
Strong working knowledge of 8D methodology and other structured problem-solving techniques.
In-depth knowledge of applicable ISO standards, IPC standards, and quality management tools.
Demonstrated strong leadership, analytical, and decision-making skills.
Proven experience in people management and team development.
