Quality Assurance Lead

Movate Philippines Inc

Rizal

1-2 Years

PHP 45,000 - 50,000 per month

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Job Description

Job Title: Lead Quality Assurance Analyst

Company: Movate Philippines, Inc.

Location: East Gate Business Center, Antipolo (Just in front of LRT 2 Antipolo station)

Responsibilities

Complete quality certification prescribed by Quality Team
Audit surveyed calls and provide verbatim feedback using the prescribed monitoring tool
Provide aid in facilitating or co-facilitating coaching and feedback session with agents
Consolidate quality data and maintain the internal Quality Dashboard
Provide data and root cause analysis on audited calls

Skills and Qualifications

At least 1-2 years QA background in a call center environment, handling an Financial Account
Amenable to work ON SITE at Antipolo and on a shifting schedule

Education

Bachelors/ Degree

More Info

Job Type:

Permanent Job

Industry:

Quality Assurance

Role:

Other - Quality Assurance /Safety

Function:

Quality Control/Assurance

Employment Type:

Full time

About Company

Movate Philippines Inc

Movate is a digital technology and customer experience services company committed to disrupting the industry with boundless agility, human-centered innovation, and relentless focus on driving client outcomes. It helps ambitious, growth-oriented companies across industries stay ahead of the curve by leveraging its diverse talent of over 12,000 full-time Movators across 21 global locations and a gig network of thousands of technology experts across 60 countries, speaking over 100 languages. Movate has emerged as one of the most awarded and analyst-accredited companies in its revenue range.

Job ID: 105095409

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Last Updated: 29-04-2026 09:31:25 AM

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