Overview
The successful candidate should be a self-starter, who is proactive, self-efficient and has a drive to learn about procurement in the IT industry. The individual must be comfortable working in a very fast paced, busy environment in the rapidly growing monitoring & managed services industry.
Responsibilities
- Creates high volume of purchase orders, change orders and invoice resolution within predetermined service level agreements
- Works closely with Procurement personnel and other ECI business units to support purchase order lifecycle
- Manage purchase request intake process and supporting tools.
- Exhibits excellent customer service skills.
- Implementation and further development of the organizations hardware and software maintenance renewals processes
- Work with the Purchasing team to manage support contracts and license agreements
- Validates pricing and works to obtain additional discounting
- Generate monthly cloud billing reports
- Work with Technical Architecture teams, CSMs, and CTMs to generate customer quotes
- Maintain a healthy relationship with Distributor and Vendor teams
Requirements:
- Computer Skills; Microsoft Office & Outlook knowledge
- Experience with ConnectWise Sell, ConnectWise Manage, and Microsoft Great Plains preferred
- Experience with vendor tools such as Cisco CCW ideal
- College Degree
- 2+ years of experience working in a distributor (Ingram Micro, CDW, Comstor, etc.)
- 2+ years of experience in working with hardware/software vendor support contracts and renewals
- Commitment to task, detail oriented and organized, reliable and dependable.
About ECI
ECI is a leading provider in the financial industry of cloud and technical solutions. With over 25 years in business, ECI has upheld a reputation of developing top-tier industry technologists by allowing them to work in fast-paced and dynamic environments. Focusing on a promote from within culture allows our team to grow both personally and professionally.
