Project Manager (Work From Home)

Persona is where the world's best companies and the world's best talent meet.

We place exceptional people from 98 countries into full-time, long-term remote roles with the most ambitious companies on earth. Fortune 500 enterprises, fast-growing startups backed by Sequoia, Founders Fund, and Andreessen Horowitz, and high-performing companies of every size in between. Project management, operations, finance, design, marketing, customer success, and more. One person, one dedicated client, built to last.

The bar is the highest in the industry. More than 200,000 people apply every month, and fewer than 1 in 2,000 are accepted. If you make it, you join a network of people who have cleared a standard most companies couldn't recruit for on their own, and you get the kind of role that's almost impossible to find on your own: industry-leading pay set against your experience and skill, real career growth, and a stable seat at a serious company, working from home, anywhere in the world.

Persona was founded in 2018 by two Stanford graduates on a simple idea: talent is everywhere, but the systems that connect talent to opportunity are broken. We're rebuilding them, and we've grown into one of the fastest-growing companies in the global talent industry doing it.

We hire people who care about the craft of their work, take ownership without being asked, and want to build a career rather than just hold a job. If that's you, we'd like to meet you.

Role Summary

We're looking for a Project Manager with a strong AI and automation mindset to help rethink, redesign, and unify how work gets done across the organization. This role is strategic and cross-functional, focused on workflow redesign, breaking down silos, and building a more cohesive operating structure powered by automation and AI tooling.

Key Responsibilities

• Analyze and map end-to-end workflows across teams to identify gaps, inefficiencies, and silos
• Lead projects focused on workflow redesign, automation, and AI integration
• Identify opportunities to leverage AI tools to streamline operations and improve productivity
• Collaborate with operations, leadership, and technical stakeholders to implement workflow changes
• Translate complex processes into clear documentation, frameworks, and execution plans
• Manage project timelines, dependencies, and stakeholder communication across initiatives
• Support teams through change management as new workflows and tools are introduced
• Define success metrics and continuously optimize workflows post-implementation

Required Qualifications

• 5+ years in project management, operations, process improvement, or workflow optimization
• Strong understanding of workflow design, process optimization, and cross-functional operations
• Demonstrated experience implementing AI tools, automation platforms, or no-code/low-code solutions
• Ability to identify practical, real-world applications of AI within business operations
• Excellent stakeholder management and communication skills
• Strong analytical mindset; turns ambiguity into structured plans
• Comfortable leading change and influencing without direct authority
• Ability to work U.S. business hours (PT, CT, or ET)
• Fully fluent in English
• Ability to commit long-term and full-time

Preferred Qualifications

• Background or experience in the mortgage industry or financial services
• Familiarity with Zapier, Make, Airtable, Notion, or similar workflow platforms
• Experience supporting teams through operational transformation or scaling phases
• PMP, Lean Six Sigma, or equivalent certification

Tools & Technologies

• Zapier, Make, Airtable, Notion, Asana, ClickUp, Monday, Slack, Loom, Google Workspace, ChatGPT, Claude, Lucidchart or Miro, Tableau or Looker (a plus)

Core Competencies

• Strategic thinker who questions processes
• Translates ambiguity into structured plans
• Strong influence-without-authority
• Fluent in modern AI/automation patterns
• Excellent communicator and change agent

What we offer:

• Best salaries in the industry
• Work from anywhere permanently
• Opportunities for growth and advancement
• A fast-paced and collaborative environment
• A warm, people-first company culture
• Get paid in your currency of choice
• Additional benefits

This is a full-time, long-term role, dedicated exclusively to one of our clients. All roles at Persona are 100% work-from-anywhere. Once hired, we will carefully match you to a client company that best suits your career background, skills, and goals.