Project Manager (PM) – Performance Testing
Job Description
The Project Manager (PM) is responsible for driving end-to-end delivery of performance testing and performance engineering engagements. The role focuses on planning, governance, stakeholder communication, and ensuring alignment with business objectives. The PM ensures that Non-Functional Requirements (NFRs) are clearly defined, tracked, and met, while managing delivery timelines, risks, and quality, without requiring deep technical expertise.
Key Accountabilities
- Own and manage end-to-end performance testing engagements across projects/programs.
- Define scope, timelines, deliverables, and governance frameworks.
- Drive stakeholder communication including executive reporting and status updates.
- Manage client relationships, escalations, and ensure customer satisfaction.
- Coordinate across development, infra, DB, and business teams.
- Monitor delivery progress, risks, and ensure timely resolution.
- Ensure adherence to performance testing lifecycle and quality benchmarks.
- Manage project financials, resource planning, and effort tracking.
- Ensure clarity and sign-off of Non-Functional Requirements (NFRs) across stakeholders.
- Validate alignment of NFRs with business expectations and peak load scenarios.
- Track and report NFR compliance metrics such as response time, throughput, and stability.
- Drive performance readiness discussions and go/no-go decisions based on NFR compliance.
- Ensure coverage of key performance scenarios like load, stress, spike, and endurance.
- Support capacity planning and high-level infrastructure readiness discussions.
- Identify and escalate performance risks impacting business SLAs and customer experience.
- Translate performance outcomes into business impact insights for stakeholders.
- Promote performance best practices, benchmarking, and continuous improvement initiatives.
Skills & Experience
- 8–12 years of experience with 5+ years in project/program management.
- Experience managing performance testing or non-functional testing programs.
- Good understanding of performance testing lifecycle (no hands-on expertise required).
- Basic understanding of NFRs: response time, throughput, scalability, stability, availability.
- Ability to interpret performance results from a business and SLA perspective.
- Conceptual understanding of test types: load, stress, spike, endurance.
- Awareness of system performance impact on customer experience and business KPIs.
- Ability to drive high-level performance discussions without deep technical involvement.
- Familiarity with interpreting dashboards, reports, and performance trends.
- Strong stakeholder management and client-facing skills.
- Excellent communication and executive presentation skills.
- Strong risk management and problem-solving capabilities.
- Experience with project tracking tools (JIRA, Excel, etc.).
- Understanding of SDLC and Agile models.
- Strong leadership and team management skills.
- Ability to manage multiple programs and deliver under pressure.
