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Shopee

Project Manager (Business Planning & Intelligence)

Shopee
Philippines, Manila
3-5 Years
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  • Posted 22 hours ago
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Job Description

Job Description:

  • Partner with business stakeholders to define clear success metrics, KPIs, and acceptance criteria for automation initiatives before build.
  • Challenge ambiguous objectives and ensure automation efforts are tied to measurable business outcomes.
  • Drive adoption of automation solutions by working closely with end users and operational teams.
  • Identify barriers to adoption and implement corrective actions.
  • Design simple rollout and communication plans to ensure smooth user transition.
  • Track post-launch performance metrics including usage, efficiency gains, error reduction, and behavioral change.
  • Audit realized impact versus initial business case.
  • Provide structured reporting on automation performance and ROI.
  • Evaluate and recommend the most effective interface approach (e.g., embedded workflow, chatbot, dashboard trigger, API backend, etc.) based on business context.
  • Ensure solutions are intuitive and aligned with operational realities.
  • Act as the bridge between business stakeholders and the automation builder.
  • Ensure handovers to engineering (if scaling) are structured and aligned.


Requirements:

  • Bachelor's Degree in Management, Industrial Engineering, Business, or related field.
  • [Nice to have] PMP, Six Sigma, or relevant operational excellence certification.
  • 3-5 years experience in business analysis, operations improvement, strategy, transformation, or project management.
  • Demonstrated experience defining KPIs and measuring impact of initiatives.
  • Experience working cross-functionally and influencing stakeholders across multiple teams.
  • Proven ability to independently drive initiatives from scoping to impact validation.
  • Strong business acumen with the ability to evaluate feasibility, ROI, and strategic alignment.
  • Strong structured thinking and problem-solving capability.
  • Experience defining measurable success criteria and tracking post-implementation performance.
  • Ability to drive adoption and behavioral change across operational teams.
  • Excellent stakeholder management and communication skills.
  • Comfortable working alongside technical teams and understanding system/workflow implications (no coding required).
  • Strong analytical skills familiarity with SQL or data analysis tools is a plus.
  • Ability to manage multiple initiatives concurrently and prioritize effectively

More Info

Job Type:
Permanent Job
Industry:
Internet/E-commerce
Function:
Business Analysis
Employment Type:
Full time

About Company

Shopee

Shopee Pte. Ltd. is a Singaporean multinational technology company that specialises in e-commerce. The company was launched in Singapore in 2015, before it expanded abroad. As of 2021, Shopee is considered the largest e-commerce platform in Southeast Asia with 343 million monthly visitors.

Job ID: 143067713

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Last Updated: 22-02-2026 10:00:42 AM
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