Project Manager

AeroCloud: Revolutionizing Airport Operations

AeroCloud is the new-age operating system for airports aiming to grow. Our suite includes Airport Operating Systems (AOS), PPS, and Passenger Flow Management solutions, empowering airports to gain deep insights into the movement of passengers and aircraft around the world.

We achieve this by becoming the airport's first call for technology. Whether in times of need or growth, we stand alongside our clients, offering support through innovative software that drives their success.

Our Commitment to Excellence

At AeroCloud, being the airport's first call means exceeding expectations at every customer interaction. This is not just a goal; it's our standard. We prioritize detail, diligence, and a proactive approach in everything we do. If there's a task to be completed, we see it through. If a customer needs an answer we don't yet have, we respond promptly to let them know we're on it. We believe in keeping our team informed, being transparent, and maintaining accountability at every step.

About the Role

AeroCloud Systems is at the forefront of innovation with its suite of solutions tailored for airport operations. As an experienced Project Manager, you will oversee the end-to-end implementation process, ensuring seamless planning, coordination, and execution of our technology solutions across global airport clients. You will collaborate with cross-functional teams, manage client relationships, and ensure that projects are delivered on time, within scope, and to the highest quality standards.

Ownership and Impact

Project Planning and Delivery

• Translate customer contracts and requirements into actionable project plans
• Define timelines, milestones, and dependencies across hardware, software, and resourcing
• Coordinate procurement, installations, onboarding, and go-live activities across the AeroCloud delivery teams

Customer Coordination

• Act as the day-to-day point of contact for the customer during implementation
• Set expectations clearly, communicate delays or risks proactively, and manage changes in scope
• Work closely with Product and Engineering to escalate and resolve blockers

Internal Alignment

• Facilitate regular standups, updates, and progress tracking within the Implementation team
• Ensure delivery tool tickets are up to date and reflect the true state of project progress
• Own documentation and communication in the delivery tool

Project Documentation

• Maintain accurate and up-to-date project plans, change logs, risk registers, and meeting notes
• Ensure all required documentation is complete ahead of UAT and handover to support
• Drive clarity and consistency across all internal and external documentation

Handover and Go-Live

• Own the transition to BAU support after implementation
• Ensure Customer Success, Support, and internal systems are updated before handover
• Lead post-implementation reviews to identify lessons learned

What Are We Looking For

• Proven experience in project delivery, ideally in SaaS, transport, or infrastructure
• Skilled at working with technical and non-technical stakeholders
• Highly organised, with excellent attention to detail and strong follow-through
• Strong communication skills—both written and verbal
• Experience using Jira, Confluence, and project tracking tools
• Aviation experience is a plus but not required
• Project Management certification (e.g. Prince2, PMP) is desirable

What We Offer

• Competitive salary
• Best in Class Share Options scheme
• 20 days PTO + statutory holidays
• Take your birthday off work on us as well
• Extensive upskilling and training
• Digital Nomad Scheme

Our Ethos

AeroCloud recognises Diversity, Equality, and Inclusion at the heart of our business. They represent the mutual trust, respect and understanding we strive for. They are integral to our brand, reputation, success, business sustainability and employee relations impact.

Our vision is to have a diverse, equal and inclusive organisational culture. We want everyone who comes into contact with us, both face to face and virtually, to feel valued and respected. We want our workplace both in the office and at home to foster belonging to all colleagues to feel seen, connected, supported and proud. We will draw on the rich diversity of our workforce and harness the diverse contributions and considerable talents of our staff to achieve our vision in line with our organisational values and DE&I principles.

AeroCloud is an equal opportunities employer so if you have any specific work or access requirements as a result of a condition or disability then AeroCloud would be committed to working with you on the best way to support this at work.