WSP, world-leading management and consultancy firm, connects you to many opportunities. We are a collaborative team of experts that thrives on challenge and unconventional thinking. At WSP, we make extraordinary efforts to attract, develop, engage, and retain the best professionals in our fields of expertise because this makes us great.
We are seeking an experienced, highly motivated and proactive individual to support the project portfolio delivery of Contaminated Land and Water consulting projects across the business. This role is pivotal in ensuring the smooth execution of project management processes, supporting project reviews, and maintaining operational cadence. The Project Coordinator will also assist Key Account Managers (KAM) by preparing and compiling data related to sales, variations, feedback, and invoicing, ensuring the client portfolio is managed efficiently and effectively and the Operations Executive in preparing and completing data to assist with meeting the Business Unit's monthly budget.
Main Activities and Responsibilities:(including but not limited to)
Team Executive support:
- Attend project review meetings with the TE to assist with action tracking and follow up.
- Review of the project portfolio for red flags. Escalation of project issues.
- Invoicing support for large client portfolios.
- Review of pipeline portfolio for red flags such as overdue or pending due dates.
- Support initiatives aimed at enhancing service delivery and client experience.
KAMs
- Compilation of reports for client managers, such as win rates, sales and feedback collation as well as yearly national and global reporting packages.
- Support the delivery of exceptional client service by ensuring service level agreements (SLAs) and key performance indicators (KPIs) are met. This will include gathering safety data, monthly/quarterly trend data.
Operations Executive
- Preparation and maintenance of project, profit and loss (PnL) revenue and budget trackers.
- Assistance to achieve our days sales outstanding (DSO) targets.
- Preparation of reports for Team Executives to provide information and facilitate decision making.
- Contribute to continuous improvement initiatives by identifying process gaps and recommending solutions.
Qualifications (Minimum and Desirable):
- Bachelor's degree in a relevant discipline.
- 510 years experience applying coordination or project support skills.
- Working knowledge of project management principles (e.g., PMI framework).
- Strong organisational skills with excellent attention to detail.
- Proven ability to meet deadlines and manage competing priorities in a fast paced environment.
- Strong interpersonal and written communication skills.
- Proficiency with Microsoft Word and Excel.
- Experience in a consulting environment and/or PMP certification is an advantage.
Experience, skills and organisational knowledge:
- Demonstrated experience supporting project or program delivery across multiple concurrent tasks.
- Ability to interpret and work across various data sources, systems, and trackers with a high level of accuracy.
- Confident engagement with technical teams and internal stakeholders.
Personal Attributes
- Proactive, solutions focused and comfortable working in a dynamic environment.
- Highly organised with strong follow through and the ability to manage shifting priorities.
- Fast learner who adapts quickly to new systems, processes, and client requirements.
- Clear, confident communicator capable of tailoring messaging to technical and nontechnical audiences.
- Collaborative team player who can also work independently.
- Strong problem solving mindset with a continuous improvement approach.
- Demonstrates initiative and takes ownership of tasks, actions, and outcomes.
WHAT YOU'LL LOVE ABOUT US:
At WSP, you'll be part of a supportive organisation that encourages continued development through structured technical/management training, global and local practice networks, and wellbeing programs.
We believe that a blend of empowerment and responsibility results in outstanding achievements. We hold all our colleagues to the same above-average standards while providing them with the tools, training, and support they need to craft their journeys.
Join us in doing purposeful work, helping our communities thrive today while shaping them for tomorrow.
Express your interest by clicking on the Apply now button.
