Overview
We are looking for a detail-oriented Project Lead/Scrum Master to support the delivery of software development projects. You will work closely with engineering teams, project leaders, and stakeholders to keep projects organized, on track, and well-communicated. The role requires a solid understanding of core Project Coordinator principles, with the ability to handle stakeholder management, coaching, and team support. Candidates should be capable of navigating challenges, providing performance feedback, and making sound operational decisions. For a fast-paced site like Davao, we need someone who can confidently step up, take ownership, and effectively manage day-to-day operations.
Responsibilities
Key Responsibilities:
Project Coordination
- Assist with project planning, scheduling, and coordination of resources.
- Maintain project documentation, trackers, and status reports.
- Monitor project milestones, deliverables, and timelines.
- Schedule meetings, prepare agendas, and document meeting notes.
- Support communication between engineering teams and stakeholders.
- Track project risks and escalate potential issues when needed.
- Assist with budget tracking and invoicing support.
Operational & Team Support
- Track delivery metrics and assist with account health monitoring.
- Maintain project dashboards and operational reports for leadership.
- Monitor team capacity, utilization, and workload distribution.
- Track team one-on-one documentation and compliance.
- Identify early signs of delivery or team risks and escalate when necessary.
- Support coordination between Software Delivery and Customer Success teams.
- Handle stakeholder and crisis management.
- Does Coaching and mentoring of team members.
Process Improvement
- Identify gaps in project or engineering processes.
- Recommend and help implement improvements to improve efficiency and delivery.
Qualifications
Skills & Tools:
- Must have experience using Jira, Confluence, or similar project management tools
- Proficiency in Microsoft Office or Google Workspace
- Familiarity with Agile or Scrum development environments
Qualifications:
- Bachelor's degree in Computer Science, Business, or related field.
- At least with 3 years experience in the software or IT industry.
- Must have 1 year experience in project coordination, project support, or delivery support.
- Must have experience in Coaching and handling team and people management.
- Solid experience in handling Stakeholder and Crisis Management.
- Experience working on projects 500+ hours in scope.
- Scrum Master certification is an advantage but not required.
- Strong written and verbal English communication skills.
- Must be open to working in a FLEXIBLE Schedule schedule if business needs requires it.
- The work set-up is Remote but Must be willing to work in a HYBRID set-up if required.
- Must be a resident of Davao or willing to RELOCATE in Davao
Required Skills
Jira, Confluence, or similar project management tools, Project Management, Project Coordinator, People Management, Stakeholder Management, Crisis Management
Years Of Experience Needed
3
