Program Manager (Credit Card)

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Program Manager, Credit Card

JOB SUMMARY :

The jobholder is responsible for creation, implementation, management and monitoring of intermediate Usage programs. These programs/campaigns/promos are designed to achieve assigned targets related credit card volume/billings based on identified strategies.

The jobholder should have adequate adequate customer insighting and business analytical skills to generate key strategies for the delivery of usage KPIs.

The key responsibilities of the role include:

1. Data-driven customer insighting, business analysis and strategy development
2. Partner onboarding, management and engagement of top merchants/partners
3. Curation and orchestration of relevant offers, promos and communications to target segments
4. End-to-end planning, execution, coordination (internal and external) and implementation across all channels (Digital, SMS, Viber, EDM, MBOA etc)
5. Program budget optimization and management
6. Program/category-specific P&L Management

QUALIFICATIONS :

• Must have a Bachelor's degree from a college/university and preferably a graduate of a business course.
• Has at least 1 year solid experience in Marketing and/or Business Development or Business Analytics, in an officer/managerial level
• Has broad understanding of the different areas of the credit card business and the capacity to relate unit's operations and performance metrics to the overall business of the company
• Experience in third party negotiations and account management an advantage
• Possess strong inter-personal skills
• Has strong working knowledge of MS Word, Excel, and PowerPoint.

OTHER DETAILS :

Unit: Consumer Business Sector/ Credit Card Usage & Portfolio Management Department

Rank: Junior Officer

Office Location: Metrobank Card Center, Ayala Avenue, Makati City