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Job Title:
Professional, BI Analyst (TCF)Job Description
This role is responsible for collecting and analyzing large amounts of data to enable visualization, insights, and data-driven decision-making within the Global - Executive Reporting team.Would be involved in End-to-End lifecycle of the Dashboard / reports:
. Interfacing with relevant stakeholders and users on understanding of the data flow and usage between applications.
. Support gathering requirements and Consultation / Solution Design.
. Should be able to communicate effectively during the development phase.
. Conducts and leads UAT, Troubleshooting and Resolution.
. End-user Engagement: Communication and Education.
. Implementation and management of cross-functional performance indicators (KPI- s) to deliver related insights, seeking to drive significant impact and value enabled through data-driven decisions across the business.
: Work collaboratively with Lead Business Intelligence Consultant or Supervisor to Plan and deliver analysis to operational management - analysis includes information surrounding root cause, impact assessment and identifying key areas for possible process improvement.
: Package information to drive forward actionable insights.
. Leverage data and information structure to ensure - single source of truth.
. Improve the data availability by acting as a Subject Matter Expert between cross functional teams.
. Ensure data accuracy, timeliness and validation prior to presentation.
. Support business solution requirements and partner with the development and application delivery teams on developing reports / dashboards to feed into daily, weekly, monthly, quarterly, and annual KPI's and dashboards.
. Works closely with multi-department Subject Matter Experts to support effective reporting and assist with testing for updates/improvements to existing business systems.
. Develop reference materials for mapping and cross-referencing, creating methods for monitoring and reporting data incidents. Author documentation for SOPs and the knowledge base. Creating playbooks around the role and deliverables.
. Actively promote a culture of collaboration and teamwork across organizational boundaries. Willing to break down functional silos to drive
Location:
PHL Bonifacio Global City - Bonifacio One Technology TowerLanguage Requirements:
Time Type:
Full time2025-08-22If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the
Concentrix was founded in 1983, its heritage can be traced back to 1973 to its insurance administration business solutions and services which were acquired in 2013 by Concentrix from IBM.Concentrix has grown through multiple acquisitions bringing on board eight companies since 2006. Two of the acquisitions that are especially notable include the IBM Worldwide Customer Care Services Business(known as IBM Daksh) and the Minacs Group Pte.
Job ID: 138694711