Description
As a Product Owner Team Manager, you will lead and coach a team of Product Owners and Business Analysts while strengthening product management practices across one or more programs. You will balance people leadership and product leadership—ensuring teams deliver high-quality outcomes, work effectively with stakeholders, and continuously improve in an Agile environment.
The Role
Product & Delivery Leadership
- Lead and reinforce best practices in product ownership, including backlog management, roadmap planning, and product vision.
- Ensure Product Owners and Business Analysts clearly understand priorities, customer outcomes, and success measures.
- Foster consistent standards and best practices across Product Owners and Business Analysts, driving alignment in ways of working, artifacts, and metrics while allowing flexibility based on product or team needs.
- Guide teams in structured decision-making by evaluating options, risks, dependencies, and trade-offs.
- Support effective release, sprint, and pre-planning activities to enable predictable and high-quality delivery.
- Drive continuous improvement by tracking key product and delivery metrics and implementing improvement plans.
- Evaluate emerging tools, technologies, and practices and recommend adoption where appropriate.
People Leadership & Coaching
- Lead, coach, and develop a high‑performing team of Product Owners and Business Analysts, ensuring they consistently demonstrate strong product thinking, customer focus, and value‑driven delivery aligned to Employee Experience (EX) priorities.
- Provide regular feedback, performance management, and coaching to support individual growth and career progression.
- Build a collaborative, inclusive team culture that promotes accountability, learning, and a One Team mindset.
- Identify skills gaps and development needs; support upskilling across product, analysis, and delivery competencies.
- Partner with regional and global leaders on staffing needs, hiring, succession planning, and talent development.
Stakeholder & Strategic Leadership
- Partner closely with technology, business, and program leaders to ensure strong alignment and shared outcomes.
- Influence stakeholders toward outcome-focused and value-driven solutions.
- Contribute to regional and global product and delivery leadership discussions.
- Support multiple products or programs, helping teams prioritize effectively and manage competing demands.
Qualifications
The Requirement
- Minimum 5 years of experience working within Agile (Scrum/Lean) software development environments, across varying levels of Agile maturity.
- Strong experience in product ownership, product management, or business analysis in technology teams.
- Demonstrated people leadership experience, including coaching, performance management, and developing high-performing teams.
- Strong stakeholder management skills, with the ability to challenge constructively and drive alignment on solutions.
- Excellent analytical, problem-solving, decision-making, and organizational skills.
- Ability to work effectively in a global, distributed, and cross-functional environment.
- Excellent written and verbal communication skills, capable of engaging both technical and non-technical audiences.
- High emotional intelligence, including self-awareness, empathy, and the ability to motivate and influence others
- Familiarity with Agile collaboration and work management tools (e.g., Jira, Confluence, Azure DevOps).
- Experience working in large, global, or commercial software and professional services environments.
- Bachelor's degree or equivalent experience.
WTW is an Equal Opportunity Employer
