About You:
- You are an experienced Product Owner/Business Analyst who can perform prioritization decisions, requirements discovery, solution definition, and refinement of complex features or epics. You work closely with Product Managers and engage with internal stakeholders for the analysis and definition of business and system requirements to stay connected to the needs of the users.
- You demonstrate solid-level critical thinking, visual modeling, and analytical skills and can guide teams through options, trade-offs, and solution decisions. Furthermore, you have solid stakeholder management skills and can confidently communicate and facilitate discussions across varying audiencesProduct Managers, developers, testers, subject matter experts, and stakeholders.
- You exhibit a good sense of curiosity and problem solving, contributing to evaluating new tools, technologies, and approaches, and can lead proof-of-concepts that drive continuous improvement within the team, function, or program.
- You collaborate effectively with fellow Product Owners and Business Analysts, helping elevate ways of working, improving analysis quality, and strengthen process consistency.
- You are comfortable working remotely across multiple time zones, ensuring clear, proactive communication and timely delivery of commitments.
Key Responsibilities:
Technical & Product Leadership
- Leads discovery and requirements activities for features or enhancements, working closely with Product Managers and stakeholders to ensure clarity and completeness. In addition, translates business goals into clear problem statements and target outcomes, enabling the team to focus on delivering measurable value.
- Evaluates requirement options and surfaces considerations related to scope, timelines, feasibility, and risks to enable well-informed decisions across feature and release cycles.
- Creates and maintains a healthy, value-driven team product backlog, ensuring identification of dependencies and appropriate sequencing to optimize team delivery.
- Defines clear and concise user stories, acceptance criteria, and solution options using available template such as Gherkin Statements when appropriate.
- Leads backlog refinement, sprint planning, release planning sessions to ensure readiness of team priorities, story completeness, and cross-team alignment.
- Facilitates stakeholder demo sessions and conduct live demonstrations, when appropriate, to showcase team progress and elicit feedback from stakeholders.
- Triages bugs encountered during development or production phases, and address any pending concerns or issues.
- Collaborate with testers to review test cases for alignment with requirements and help ensure adequate coverage.
- Suggests improvements to processes or workflows and support continuous improvement efforts within the team
People Skills & Soft Skills
- Leads team discussions and help clarify ideas, contributing to well-informed and collaborative decision-making
- Mediates and recognizes differences in opinions, guiding teams toward shared understanding and mutually acceptable solutions. Be able to articulate opinions, risks, and concerns in a constructive and emotionally intelligent manner, especially in complex or ambiguous environments.
- Displays appropriate communication skills tailored to diverse audiences including teammates, peers, stakeholders, and leadership.
- Serves as the bridge between business and technical teams, ensuring both sides maintain a consistent understanding of the product direction, goals, and delivery expectations.
- Collaborates with fellow Product Owners and Business Analysts and shares good practices on backlog prioritization, user story writing, requirements elicitation and documentation.
- Leads and facilitates product learning sessions to strengthen product awareness, domain understanding, and shared ownership across all roles in the program.
Strategic Leadership
- Acts as leader within the team, ensuring that requirements, solution decisions, and delivery activities support on-time and high-quality product outcomes.
- Influences the program on priorities and decisions by evaluating risk, cost, time, feasibility, and user value.
- Demonstrates awareness and adherence to implemented processes, with the ability to challenge existing norms constructively when improvements are needed.
- Ability to evaluate and share emerging technologies, tools, market trends, and processes, and provide well-reasoned recommendations to the team or function
- Ability to balance short-term delivery needs with long-term product vision, ensuring that roadmap decisions and backlog items support strategic objectives.
The Requirements
- Minimum of 3 to 5 years of hands-on Product Owner & Business Analyst experience in software development initiativesincluding new builds, enhancements, and support/maintenance work. Additionally, brings demonstrated experience owning feature-level product backlog items and driving discovery-to-delivery activities.
- Solid capability in product discovery and backlog managementable to define clear user stories, acceptance criteria, and release-ready requirements; prioritizes effectively based on business value, feasibility, and dependencies
- Solid experience in requirements gathering, analysis, and documentation, with growing confidence in supporting peers in these areas when needed.
- Demonstrates technical acuity and the ability to engage in technical discussion with developers, testers, and SMEsunderstanding system behavior, data flows, integration points, and trade-offs to support more accurate scoping, risk identification, and solution definition.
- Working knowledge of defining and validating non-functional requirements (NFRs)such as security, performance, and scalabilityand incorporating them in basic solution discussions.
- Brings a proactive, curious mindset and can break down complex or ambiguous problems with structured analysis and solid attention to detail.
- Able to identify risks, dependencies and impacts, and communicate them clearly to the team in order to enable informed trade-off discussions and sequencing decisions.
- Strong experience working in Agile Scurm software development environments and contributing to improving team practices and workflows.
- Able to manage time, scope, and task ownership effectively, with increasing independence in owning features or components from end-to-end delivery.
- Experience contributing to successful project outcomes as part of a cross-functional scrum team.
- Demonstrated ability to juggle multiple responsbilities and support team needs across backlog priorities, analysis, refinement, testing support, and stakeholder alignment.
- Strong communication and facilitation skills, capable of explaining business requirements and functional specifications to developers, testers, and stakeholders.
- Working understanding of design thinking concepts, story mapping, and workflow visualization techniques; be able to apply them when appropriate.
- Ability to work effectively in remote, virtual, and multi-time zone environments while maintaining strong collaboration and communication.
- Good exposure to enterprise systems, integrations, microservices, and database concepts
- Quick learner with strong aptitude for adopting new technologies or tools; exposure to evaluating or piloting new solutions is a plus.
- Experience in IT within HR technology or Content Management Systems (CMS) is an advantage.
- Awareness or foundational knowledge of Artificial Intelligence (AI) concepts is preferred but not required.
- Experience supporting or contributing to AI-related features is considered a plus.
