Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.
Primary Responsibilities:
- Subject matter expert for Accelerate product development process
- Partner with internal product developers, product managers and products owners as new products and product enhancements leverage the Accelerate process; truly operate as a sherpa for product developers, managers and owners as they work through the process
- Accelerate process daily management lead meetings and follow-ups, manage team Sharepoint and Teams repositories, proactively identify improvement and efficiency opportunities
- Provide ownership of a tool for product owners - the Accelerate Guide - managing and improving upon content as appropriate
- Central repository management of template documents, quality-check on deliverable submission prior to Governance meetings
- Accelerate success metric management and definition
- Process satisfaction measurement and management
- Understand the goals and tasks assigned, producing results
- Assimilates quickly to new environments, exhibits flexibility and applies a continuous learning mindset in all aspects of work
- Other duties as assigned
Required Qualifications:
- Bachelor's degree or equivalent experience
- 3+ years of non-technical product management, operations or business analyst experience
- 2+ years of experience in the healthcare industry
- Demonstrated ability to influence cross-functional teams without formal authority
- Experience achieving goals in a matrix environment
- Intermediate efficiency in MS Office: Visio, PowerPoint, Word and Excel
Preferred Qualifications:
- Experience within PBM/pharmacy
