Product Manager - App Experience & Ecosystem Growth, SeaBank

2-4 Years

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Job Description

Job Description

Lead and coordinate integration projects with various ecosystem partners for the SeaBank app
Own and continuously improve the app's user experience based on business and user requirements.
Collaborate with cross-functional teams to gather, document, and present business requirements to business and regulatory stakeholders.
Prepare the business requirements document and present it to business and regulatory stakeholders.
Develop and execute test cases for new features; identify, track, and resolve issues with the regional Product Team.
Support Production Support Teams and other Product Managers in configuring app UI settings via backoffice systems.
Act as a subject matter expert for app functionalities, preparing and delivering training sessions to operational teams.
Ensure standard operating procedures (SOPs) and knowledge management articles are updated accurately based on new features and processes.

Requirements

Bachelor's degree in Information Technology, Computer Science, or other similar fields
With at least 2 years of experience in Product Management or other related roles (Systems, Business Analyst, Product Testing)
Demonstrated track record of getting things done in a fast-paced environment
Proficiency in both spoken and written English
Able to communicate complex business or technical information effectively
Good analytical and logical thinking skills
Good collaboration skills to work with cross-functional teams