Approve or reject the service request against our global policies, within our pre-defined service level agreement
Submit work to a list of nominated suppliers, engaging with them to accept the work within the defined service level agreement
Follow up with suppliers and sites to ensure work has been completed, to a satisfactory level
Handle any issues or concerns from the suppliers or internal teams, and resolve problems in a timely and professional manner
Continuous review and consolidation of supplier base, making necessary changes in our suppliers based on feedback from sites or other commercial factors
Deliver on ad hoc action plans within designed coverage to reduce costs and renegotiate pricing
Review, validate and submit purchase orders
Prepare ad-hoc analysis and evaluations on vendors or site spend
Management and control of set-up of new suppliers and enforcing company standard payment terms
Regular communication with suppliers, including enforcing our terms and conditions
Required Skills, Experience & Qualifications
With at least 3 years of relevant experience
Proficient with Excel, and comfortable working with data, reports, and numbers
Solid understanding of supply chain management processes and procedures
Strong communicator with the ability to demonstrate good two-way communication skills and an ability to communicate fluently in English (written and spoken)
Enjoys helping people and resolving issues, working with our site teams and external vendors, as well as internal stakeholders
Someone who has good attention to detail and is happy to follow a process
An independent problem solver, capable of understanding concerns and finding solutions
A self-starter who can take ownership of delivering our key results, and achieving their service level agreements
Able to work in ambiguous environments
Must be able to treat all projects with utmost confidentiality
Preferably a graduate of a Finance and Accounting curriculum, Industrial Engineering and other engineering courses, Business-related courses, and other courses related to the role
Must be willing to report onsite and night shift schedule
