About the Team:
The Financial Crime Unit (FCU) operates as a managed services delivery organization supporting global financial institutions across KYC, AML, transaction monitoring, and financial crime compliance.
The PMO function plays a critical role in enabling delivery leadership through data-driven insights, performance analysis, financial discipline, and operational governance across complex, multi-team engagements.
Role Summary:
The PMO Senior Associate is responsible for independently managing advanced reporting, analysis, and governance activities across FCU engagements. This role goes beyond standard PMO execution and is expected to partner closely with Delivery Leads and Operations Managers, providing insights that influence delivery, resourcing, and financial decisions.
This role is intended for professionals with solid PMO, operations, or analytics experience who can operate autonomously, manage complexity, and contribute to continuous improvement across FCU delivery.
Key Responsibilities:
As a Senior Associate, you will be responsible for:
- Independently managing regular operational, financial, and performance reporting across multiple projects or workstreams
- Analyzing delivery, productivity, quality, and financial data to identify trends, risks, and improvement opportunities
- Developing and maintaining advanced dashboards and reporting packs for delivery and senior leadership
- Supporting forecasting, resource allocation, capacity planning, and utilization analysis in partnership with Operations Managers
- Tracking key delivery metrics, service levels, KPIs, and financial indicators
- Maintaining, reviewing, and enhancing project and engagement governance artifacts
- Proactively identifying risks, issues, and dependencies, and escalating with context, insights, and recommendations
- Supporting continuous improvement initiatives across PMO reporting, governance, and delivery processes
- Acting as a trusted PMO partner to Delivery Leads by providing data-driven insights and decision support
- Supporting ad hoc analysis and executive-level reporting requests
- Providing guidance and informal coaching to PMO Associates and junior team members
What We Are Looking For:
- Bachelor's degree or college graduate in Business, Industrial Engineering, Accounting, Finance, IT, or a related field
- At least 35 years of relevant experience in PMO, operations, reporting, analytics, or managed services
- Strong proficiency in Microsoft Excel and PowerPoint; Power BI or other reporting tools is an advantage
- Experience working with performance metrics, dashboards, financial and operational data
- Strong analytical, problem-solving, and data interpretation skills
- Ability to communicate insights clearly to both technical and non-technical stakeholders
Must be amenable to work ONSITE in Ayala, Makati from Mondays-Fridays under a Shifting Schedule (Morning/Mid Shift).
